Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Server
Stir Fry Cafe
Kingsport
02.2024 - Current
Provided excellent customer service to enhance dining experiences.
Took orders and accurately entered them into the point-of-sale system.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Handled customer inquiries and resolved issues in a professional manner.
Managed cash and processed payments efficiently at the end of meals.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
Meadowview Marriott Conference Resort And Convention Center
Kingsport
02.2022 - 02.2024
Prepared and served alcoholic and non-alcoholic beverages to customers.
Managed bar inventory, including ordering and restocking supplies as needed.
Maintained cleanliness and organization of the bar area throughout shifts.
Barista Shift Supervisor
Food City
Gray
11.2020 - 01.2022
Supervised daily operations and managed barista team during shifts.
Trained new staff on beverage preparation and customer service standards.
Maintained cleanliness and organization of the coffee station and seating area.
Assisted customers with menu selections and ensured satisfaction with services.
Monitored inventory levels and coordinated supply orders as needed.
Implemented efficient service techniques to enhance workflow during peak hours.
Resolved customer complaints promptly to maintain positive store atmosphere.
Picking Packer
HSN
Piney Flats
11.2019 - 11.2020
Sorted and organized products for efficient picking in a fast-paced environment.
Operated handheld scanners to accurately track inventory movement during packing.
Packaged items securely for shipment, ensuring protection during transit.
Collaborated with team members to maintain smooth workflow operations daily.
Sorted and packaged products to prepare for processing or shipment.
Packed orders for shipment in accordance with customer requirements.
Maintained a positive attitude while working under pressure in a fast-paced environment.
Education
New Hope Christian Academy
Kingsport, Tennessee
Skills
Customer service
Point-of-sale systems
Order accuracy
Inventory management
Team collaboration
Time management
Conflict resolution
Attention to detail
Workflow optimization
Effective communication
Team member support
Affiliations
Love Hiking with friends
Taking care of my dogs
Exploring new adventures
Timeline
Server
Stir Fry Cafe
02.2024 - Current
Bartender
Meadowview Marriott Conference Resort And Convention Center