Jamison Kirby
Antioch
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Holds quality and teamwork in high esteem. Has a solid background in meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders, and using industrial equipment to move loads. Possesses strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Dedicated to business success, eager to learn more about skills and to advance professionally.
Overview
17
17
years of professional experience
Work History
Unloader
OnTrac
Lebanon
07.2025 - Current
- Loaded outbound shipments onto trucks and trailers.
- Unloaded freight from trucks, with and without a pallet jack.
- Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
- Responsible for maintaining a clean work environment free from clutter throughout shift duration.
- Worked closely with supervisors to adhere to daily work schedules and production goals.
- Lifted heavy objects by hand.
- Handled packages safely while unloading and transporting.
- Adhered to workplace safety standards and OSHA regulations.
Delivery Driver
Uber Eats
Nashville
09.2022 - Current
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Maintained cleanliness of interior and exterior of vehicle.
- Followed company policies and procedures related to driver conduct on the road.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Kept track of mileage driven for tax purposes using designated tracking software.
- Managed customer complaints professionally and courteously.
- Accepted payment from customers through cash.
- Maintained valid driver's license at all times according to state regulations.
- Notified customers of delays to decrease calls to support.
- Achieved consistently high customer scores due to exceptional service.
- Fostered a welcoming environment, accommodating special requests when possible.
- Resolved customer issues promptly and professionally, ensuring a positive experience.
- Upheld a professional demeanor and appearance, reinforcing the company's brand standards.
- Balanced multiple priorities during peak hours to maximize earnings and efficiency.
- Ensured that the correct order was delivered to the customer.
- Provided excellent customer service throughout the delivery process.
- Loaded and unloaded delivery vehicles with food items.
- Carried food in insulated bags to maintain hot or cold temperature.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Delivered fresh food to customers across local area.
- Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
Tier 1 Associate
Amazon
Murfreesboro
08.2019 - 09.2022
- Cross-trained in pick, pack, sort, ship dock, and problem solving.
- Assisted in the seasonal process assistant role.
- Transported products between storage areas manually or using material handling equipment.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Ensured that all safety regulations were followed while performing work duties.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Utilized scanning equipment for picking, packing and shipping orders.
- Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Achieved productivity and accuracy standards to meet company guidelines.
- Utilized problem-solving skills to address and rectify picking errors and discrepancies.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Implemented new processes and procedures to streamline outbound problem solving.
- Adhered to established SLAs when responding to outbound requests.
- Ensured compliance with company policies and procedures when resolving issues.
- Utilized advanced analytical skills to dissect problem statements and devise actionable strategies.
- Developed innovative approaches to streamline processes and improve efficiency.
- Leveraged technology to automate tasks and solve problems more effectively.
- Prioritized tasks and allocated resources effectively to address the most critical issues first.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Shared information and resources to support problem-solving strategy.
- Implemented continuous improvement practices to minimize future issues.
- Trained team members on problem-solving techniques and tools.
- Participated in meetings with internal teams to discuss process changes or modifications.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
Warehouse Worker
Gap Warehouse
Gallatin
06.2016 - 07.2017
- Operated scanners, computers, and other equipment to track orders.
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area.
- Collaborated closely with other departments on special projects as needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
- Received and processed incoming shipments, verifying accuracy of quantity and quality.
- Created detailed reports on daily activity at the dock for management review.
- Inspected outgoing shipments to verify compliance with safety regulations and customer specifications.
- Processed customer orders with accuracy and speed, ensuring timely delivery.
Shift Leader
Taco Bell
Cookeville
06.2008 - 08.2015
- Adhered to all health code regulations while preparing food items for customers.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance and provided feedback for improvement.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored inventory levels and ordered supplies as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted general manager with operations game plan and company initiatives implementation.
- Managed daily workflow and scheduled staff for adequate coverage.
Education
High School Diploma -
Upperman High School
Baxter, TN05-2008
Skills
- Customer engagement
- Material handling
- Safety compliance
- Pallet jack operation
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Communication skills
- Customer service
- Loading and unloading
- Workplace cleanliness
- Issue troubleshooting
- Quality control procedures
- Scanner proficiency
- Package handling
- Order picking experience
- Conflict resolution
- Inventory management
- Employee training
- Overseeing daily activities
- SOP adherence
- Performance improvement
- Coaching
- Staff training
- People management
- Complaint resolution
- Goal setting
Timeline
Unloader
OnTrac
07.2025 - Current
Delivery Driver
Uber Eats
09.2022 - Current
Tier 1 Associate
Amazon
08.2019 - 09.2022
Warehouse Worker
Gap Warehouse
06.2016 - 07.2017
Shift Leader
Taco Bell
06.2008 - 08.2015
High School Diploma -
Upperman High School
Similar Profiles
BEATRIZ RIVERABEATRIZ RIVERA
Delivery Driver at OnTracDelivery Driver at OnTrac
Kevin McElroyKevin McElroy
Operations Manager at OnTracOperations Manager at OnTrac
Alejandro TeranAlejandro Teran
Area Manager at OnTracArea Manager at OnTrac
Mira WhiteMira White
Sr Systems Administrator at OnTracSr Systems Administrator at OnTrac
Zoe GaleZoe Gale
Manager on Duty at Tiff’s TreatsManager on Duty at Tiff’s Treats