JAMIYA MCGUIRE
Memphis
Summary
Results-oriented Warehouse Associate with proven skills in order fulfillment and inventory management. Expertise in enhancing workflow efficiency and maintaining high productivity in fast-paced environments. Strong abilities in quality control, materials handling, and equipment operation, complemented by knowledge of OSHA standards. Committed to improving efficiency and accuracy in warehouse operations while delivering exceptional service and teamwork.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
Memphis
2026.02 - Current
- Prepared and processed warehouse orders for timely delivery or pickup according to schedule.
- Streamlined inventory classification and organization, enhancing access and retrieval times.
- Operated scanners, computers, and other equipment to track orders.
- Used scanners to track parcel information, condition or receipt.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Collaborated with team to improve workflow efficiency and implement safety protocols.
- Ensured cleanliness of work area to maintain a safe environment.
- Processed returns of defective merchandise, maintaining accurate inventory records.
Picker & Shipper
Medtronic
2025.03 - 2025.09
- Executed shipping and receiving duties to ensure accurate warehouse operations processing.
- Received materials and prepared shipments for efficient distribution meeting operational needs.
- Adhered to shipping practices and transportation routing requirements throughout logistics processes.
- Utilized computer systems for tracking, logging, verifying, and reporting shipments effectively.
- Verified quantity and conformity of materials against specifications to maintain inventory accuracy.
- Unpacked and wrapped various items, including finished products and office supplies, for distribution.
- Performed data analysis using software programs such as MS Excel and SAP ERP.
- Provided expertise in integrating multiple systems, including Salesforce and SAP, to enhance operations.
Seasonal General Clerk
Department of Treasury
Memphis
2024.02 - 2024.06
- Managed departmental records and data entry tasks to ensure accuracy and accessibility.
- Collaborated with team members to streamline office operations, enhancing workflow efficiency.
- Assisted with data entry, filing, sorting mail, and other office duties.
- Maintain files and records so they remain updated and easily accessible.
- Sorted and distributed incoming mail, ensuring timely delivery to recipients.
- Responded to requests by preparing and sending files and documents.
- Utilized Microsoft Office Suite to generate spreadsheets, presentations.
Warehouse Associate
Adecco (Nike Contract)
Memphis
2023.03 - 2023.12
- Loaded and unloaded shipments, ensuring accurate inventory management.
- Collaborated with team members to fulfill orders accurately and on time.
- Assisted in training new warehouse associates on operational procedures.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Improved customer satisfaction by addressing concerns and providing accurate information.
- Developed best practices with team members for consistent customer service delivery.
- Guided customers in navigating company website and placing online orders, enhancing user experience.
- Followed safety protocols to minimize risks during material handling tasks.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Warehouse Associate
SMX (Nike Contract)
Memphis
2022.06 - 2023.02
- Resolved customer complaints empathetically, increasing loyalty and repeat business.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Addressed customer concerns promptly, enhancing overall satisfaction levels.
- Assisted customers in navigating the website and placing online orders, improving user experience.
- Developed best practices collaboratively to ensure consistent customer service delivery.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Used a digital database to keep records of units and stock moved.
- Organized bins, carts, and containers in accessible areas to streamline loading operations.
Warehouse Associate
Amazon
Memphis
2022.05 - 2022.11
- Picked orders and assembled merchandise for shipment, contributing to timely delivery and customer satisfaction.
- Labeled, sorted, wrapped, packed, and repacked shipments to ensure accurate and efficient order fulfillment.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Cultivated product knowledge to recommend tailored solutions for customer needs, enhancing overall service quality.
Warehouse Associate
Neiman Marcus
Irving
2022.01 - 2022.03
- Developed extensive product knowledge to offer accurate information and support to customers, enhancing service quality.
- Streamlined call response times, improving customer experience through effective communication techniques.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Identified upselling and cross-selling opportunities during customer interactions, contributing to revenue growth.
Stocker/customer service rep
Target
2021.10 - 2021.12
- Assisted customers in selecting products based on their preferences and needs.
- Welcomed customers and guided them to relevant aisles to enhance shopping experience.
- Ensured proper placement and stacking of items to maintain store organization and accessibility.
- Stocked shelves according to predefined instructions and procedures.
Warehouse Associate
CTDI
Irving
2021.08 - 2021.10
- Maintained detailed records of customer interactions to ensure timely follow-up and effective issue resolution.
- Built rapport with customers through active listening, contributing to improved retention and positive client feedback.
- Addressed customer inquiries and suggestions with professionalism and courtesy.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
ITZ Family & Family
Irving
2019.12 - 2020.12
- Resolved customer inquiries and complaints promptly, improving overall satisfaction.
- Supervised daily cashier operations, delivering efficient service and support to customers.
- Managed cash handling processes, ensuring accurate register balancing at shift end.
- Adjusted bills and processed refunds to address service or billing complaints effectively.
- Supported sales team by enhancing customer engagement, contributing to growth.
- Updated databases with new and modified customer information, ensuring accuracy.
- Monitored inventory levels and communicated updates to management for effective stock management.
- Performed daily opening and closing procedures for register area to maintain operational integrity.
Education
High school diploma -
Macarthur High School
Irving, TX2021-07
Skills
- Order Fulfillment
- Order processing
- Shipping and receiving
- Shipping coordination
- Shipment processing
- Order picking
- Picking Unpacking merchandising
- Coordination
- Customer RMA Management
- Material handling
- Barcode scanning
- Stacking and staging
- Shipping Procedures
- Inventory Auditing
- Workflow efficiency
- Task Coordination
- Scheduling
- Email management
- Computer proficiency
- Microsoft Office Suite
- Customer Service
- Email management
- Team collaboration
- Adaptability
- Time management
- Attention to detail
- Problem-solving
- Analytical thinking
- People skills
- Communication skills
- Shipment processing
- Order picking
- Shipping and receiving
- Barcode scanning
- Order fulfillment
- Quality control
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
2026.02 - Current
Picker & Shipper
Medtronic
2025.03 - 2025.09
Seasonal General Clerk
Department of Treasury
2024.02 - 2024.06
Warehouse Associate
Adecco (Nike Contract)
2023.03 - 2023.12
Warehouse Associate
SMX (Nike Contract)
2022.06 - 2023.02
Warehouse Associate
Amazon
2022.05 - 2022.11
Warehouse Associate
Neiman Marcus
2022.01 - 2022.03
Stocker/customer service rep
Target
2021.10 - 2021.12
Warehouse Associate
CTDI
2021.08 - 2021.10
Customer Service Representative
ITZ Family & Family
2019.12 - 2020.12
High school diploma -
Macarthur High School