Jamya Moore
Chattanooga
Summary
Dynamic and results-driven professional with extensive experience at Take 5 Oil Change, excelling in shift management and customer service. Proven ability to enhance operational efficiency and maintain high standards in fast-paced environments. Skilled in packaging and materials handling, with a strong commitment to teamwork and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Tech
Take 5 Oil Change
01.2025 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Sheetz
03.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Picker Packer
Proctor Gamble
02.2023 - 12.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Shift Leader
Pilot Flying
06.2023 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Package Handler
Fed Ex Ground
08.2023 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Residential Lawn Specialists
TruGreen LandCare
05.2022 - 05.2023
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Assisted customers in selecting the right plants, flowers, and trees to thrive in their specific environment.
- Continuously expanded industry knowledge through workshops, seminars, conferences, or other relevant resources to stay current on best practices in lawn care services.
- Monitored soil conditions regularly to adjust treatment plans accordingly for optimal growth results.
- Managed seasonal tasks like leaf cleanup during fall or snow removal during winter months diligently.
- Promoted a healthy outdoor living space for clients by controlling weeds, pests, diseases effectively.
- Boosted property value for homeowners through professional landscape design and maintenance.
Shift Leader
Pilot Flying J Travel Center
07.2021 - 06.2022
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Ooltewah High School
Ooltewah, TN05.2019
Skills
Shift Management
Expert
Box truck Driver (1 year)
Pallet Jack
Heavy Lifting
Customer Service
Order Picker
Welding
Freight Experience
Cleaning
Stocking
Warehouse Experience
Lawn Care
Packaging
Food Service
Materials Handling
Order Picking
Shipping & Receiving
Landscape Maintenance
Food Safety
English
Concrete Finishing
Assembly
Food Preparation
Concrete Forming
Cooking Languages
Kitchen Experience
Heavy Equipment Operation
Certification
Class D
Forklift Certification
Non-CDL Class C
ServSafe
CDL C
Pallet Jack Certification
Timeline
Lead Tech
Take 5 Oil Change
01.2025 - 04.2025
Sales Associate
Sheetz
03.2024 - 12.2024
Package Handler
Fed Ex Ground
08.2023 - 11.2023
Shift Leader
Pilot Flying
06.2023 - 10.2024
Picker Packer
Proctor Gamble
02.2023 - 12.2024
Residential Lawn Specialists
TruGreen LandCare
05.2022 - 05.2023
Shift Leader
Pilot Flying J Travel Center
07.2021 - 06.2022
High School Diploma -
Ooltewah High School
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