Janice (Jan) Brady
Gatlinburg
Summary
Dynamic small business owner with a proven track record at Whole Earth Grocery, enhancing customer relations and driving revenue growth through strategic planning and effective marketing. Skilled in operations management and financial oversight, I implemented sustainable practices that earned the Gatlinburg Green Innovator Award, while fostering strong relationships that boosted customer loyalty.
Overview
33
33
years of professional experience
Work History
Owner
Whole Earth Grocery
01.2002 - Current
- Developed strategic plans to boost market presence and engagement.
- Optimized store operations to enhance customer satisfaction.
- Implemented sustainable practices, reducing waste and promoting eco-friendly products.
- Received Gatlinburg Green Innovator Award in 2016.
- Drove sales initiatives that increased revenue and expanded customer base.
- Analyzed market trends to identify new product opportunities.
- Streamlined inventory management, improving efficiency and cutting costs.
- Negotiated vendor contracts for favorable terms.
Manager
Disc Exchange
05.1992 - 06.2000
- Led teams to improve operational efficiency and streamline processes.
- Conducted training sessions to mentor staff on best practices and compliance.
- Boosted customer satisfaction through process enhancements and responsive strategies.
- Managed employees to maintain productivity and engagement.
- Completed multiple tasks within set timeframes.
- Maintained organized, safe environment for employees and patrons.
- Cross-trained employees to enhance team agility and performance.
- Oversaw inventory management, optimizing stock levels and reducing waste.
Education
Music Education/Voice
University of Tennessee
Knoxville, TNSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business planning
- Marketing
- Financial management
- Business development
- Social media control
- Records organization and management
Timeline
Owner
Whole Earth Grocery
01.2002 - Current
Manager
Disc Exchange
05.1992 - 06.2000
Music Education/Voice
University of Tennessee
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