Jan Cooper
Nashville
Summary
Results-oriented sales leader at Mark Spain Real Estate, consistently delivering over 20% revenue growth. Expert in strategic leadership and market expansion, I excel in cross-functional team collaboration and training program design, fostering talent development while optimizing performance and enhancing customer retention.
Overview
9
9
years of professional experience
Work History
Director of Sales
Mark Spain Real Estate
Nashville
03.2022 - Current
- Achieved over 20% year-over-year revenue growth for Tennessee market, surpassing regional benchmarks.
- Currently leading initiative targeting 10% growth; projected to exceed goals by 35%.
- Spearheaded cross-functional initiatives across marketing, sales, operations, and finance departments.
- Scaled and directed a team of over 60, including 45 sales professionals and 15 onboarding specialists.
- Mentored Directors of Sales and Training & Performance Specialist through weekly one-on-one sessions.
- Facilitated three internal promotions under direct mentorship, reinforcing commitment to talent development.
- Redesigned training ecosystem encompassing recruitment, sales methodology, and leadership development.
- Hosted company-wide training sessions and executive shadowing programs to enhance skills.
Director of Sales
The Connor Group
Nashville
09.2020 - 03.2022
- Managed 336-unit portfolio, achieving record-breaking $162M community sale.
- Led seven-member sales team, optimizing rental rates to surpass income targets.
- Analyzed market dynamics to enhance occupancy rates and maximize net operating income.
- Implemented systematic training programs for new sales associates, improving overall competency.
- Conducted daily productivity meetings to foster accountability and track performance.
- Facilitated educational sessions to elevate team skills and knowledge.
- Ensured exceptional service standards for prospects and residents, boosting retention and referrals.
Regional Manager
European Wax Center
NJ & PA
10.2016 - 09.2020
- Managed P&L across five locations, successfully launching new market sites.
- Achieved multiple regional performance awards for sales and service excellence.
- Developed coaching programs for over 100 associates to enhance product knowledge.
- Implemented performance improvement protocols, resulting in measurable team enhancements.
Education
Bachelor of Science - Business Administration, Management and Operations Major, Pre-Law Minor
Rider University
Lawrenceville, NJSkills
- Strategic leadership and revenue growth
- Market expansion and business development
- Cross-functional team leadership
- P&L management and operational excellence
- Sales strategy and performance optimization
- Training program design and compensation planning
- New market launch and process innovation
- Customer retention and profitability analysis
- Strategic partnerships
Awards
Recent Executive Recognition (2022-2025):, Standard of Excellence Award, President's Award, In Good Company Award, Best Place to Work Award, "Dude" Award (Diligence and Urgency Recognition), Performance Excellence (2021-2022):, Rookie of The Year 2022 – New Director Achievement Excellence, Best Launch in Company History 2022 – Superior 90-day Market Entry Performance, Top New Manager 2021 – Goal-Oriented Leadership Recognition, Top Salesperson 2021 – Consistent Goal Achievement Over 6+ Months
References
References available upon request.
KEY ACHIEVEMENTS SUMMARY
- Revenue Growth: 20%+ YoY growth with current initiative projecting 35%+ Q1-Q2 performance
- Team Scale: Successfully led teams ranging from 7 to 60+ professionals across multiple markets
- Market Expansion: Led most successful new market launches across three different industries
- Cross-Functional Leadership: Orchestrated initiatives spanning 8+ business functions
- Talent Development: Mentored leaders resulting in 3 internal promotions and enhanced performance metrics
- Operational Excellence: Managed multi-million dollar portfolios including record $162M community sale
Timeline
Director of Sales
Mark Spain Real Estate
03.2022 - Current
Director of Sales
The Connor Group
09.2020 - 03.2022
Regional Manager
European Wax Center
10.2016 - 09.2020
Bachelor of Science - Business Administration, Management and Operations Major, Pre-Law Minor
Rider University