Jan Rittenberry
Nashville
Summary
A full-time position in business management using my educational background, leadership skills inherited from the Marine Corps and my 20 years of on-the-job experience while leading individuals.
Overview
25
25
years of professional experience
Work History
Property Director of Operations
Bad Axe Throwing Nashville / Fogg Street Lawn Club
11.2023 - 11.2024
- Collaborated on the build out and development of Fogg Street Lawn Club to include:
- Wrote and implemented Standard Operating Procedures
- Created Food and Beverage Menus from the ground up to include:
- Pricing
- Cost
- Portioning
- Oversaw the hiring, staffing and training off all employees
- Developed Floor Plans and seating charts to mirror venues buildout
- Responsible for all Guest Management
- Collaborated with Nashville SC on marketing to include watch parties and a on-site radio broadcast
- Developed rules and regulations tailored to our venue for the sport of Lawn Bowling
- Notable Achievements:
- Partnered with Nashville Soccer Club to become their first partner to host an on site radio broadcast to include selling Nashville SC merch on location for assignment
- First Lawn Bowling Club in Nashville
General Manager of Operations
Bad Axe Throwing Nashville
01.2022 - 11.2023
- Responsible for day-to-day operations
- Oversaw Inventor Control for all food and beverage
- Maintained operational labor costs by forecasting and scheduling appropriately
- Responsible for the staffing, hiring and the training of all employees
- Responsible for guest management to include reviews, customer complaints, email bookings and other guest related questions
- Ensured sanitation and health standards were upheld to the standards set by the department of health
- In charge of our venues axe throwing league that ran year-round one night a week
- Served in a dual HR roll to include venue owner
- Notable Achievements:
- 1st Place in Best of Nashville’s “Best Bachelorette Activity” (2021, 2022, 2023)
- 2nd Place in Best of Nashville’s “Best Place to Take Out of Towners
General Manager of Operations
Jimmy Buffett’s Margaritaville Nashville
01.2019 - 01.2021
- Responsible for day-to-day operations
- Oversaw Inventor Control for all food and beverage
- Maintained operational labor costs by forecasting and scheduling appropriately
- Responsible for the staffing, hiring and the training of all employees
- Responsible for guest management to include reviews, customer complaints, email bookings and other guest related questions
- Ensured sanitation and health standards were upheld to the standards set by the department of health
- Notable Achievements:
- Led our team during the week of the 2019 NFL Draft in which we set a company net revenue record with $90,000 in Food and Beverage for a single dat
- Guided our team through the Covid-19 pandemic and all of the new SOP’s that came with it
- At the helm during the 2019 Nashville Christmas Day Bombing
- Ensured all employees were safe during the George Floyd protests of 2020 where our venue was heavily destroyed during the event
Bartender/Bar Manager
Margaritaville Mohegan Sun
09.2005 - 01.2019
- Implemented proper inventory control for all Alcohol
- Responsible for the hiring and training of all bar staff
- Ensured bi-weekly schedules were complete
- Conducted routine bar training for all bar employees
- Ensured all personal documents were up to date such as ABC cards and Serve Safe Permits
Sergeant of Marines
United States Marine Corps
09.1999 - 09.2004
Education
Associate Degree - Computer-Aided Drafting/Design
Three Rivers Community College
05.2018
Bachelor - Computer Science
Coastal Carolina University
Conway, SC05.2007
PC Troubleshooting - PC Troubleshooting I & II
Coastal Carolina Community College
Jacksonville, NC08.2001
Telephone Switch Board Personal Computer Repair Course - Basic Electronics Repair Course
Marine Corps Communications Electronic School
29 Palms, CA09.2000
Skills
- Microsoft Office
- Google Workspace
- Leadership Skills
- Correspondence Skills
- Computer Automated Drafting
- Open AI workflow
Timeline
Property Director of Operations
Bad Axe Throwing Nashville / Fogg Street Lawn Club
11.2023 - 11.2024
General Manager of Operations
Bad Axe Throwing Nashville
01.2022 - 11.2023
General Manager of Operations
Jimmy Buffett’s Margaritaville Nashville
01.2019 - 01.2021
Bartender/Bar Manager
Margaritaville Mohegan Sun
09.2005 - 01.2019
Sergeant of Marines
United States Marine Corps
09.1999 - 09.2004
Bachelor - Computer Science
Coastal Carolina University
PC Troubleshooting - PC Troubleshooting I & II
Coastal Carolina Community College
Telephone Switch Board Personal Computer Repair Course - Basic Electronics Repair Course
Marine Corps Communications Electronic School
Associate Degree - Computer-Aided Drafting/Design
Three Rivers Community College
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