Jana Gentry
Portland
Summary
Compassionate registered nurse committed to excellence and quality of life for all patients rendering life-saving medical attention. Innovative thinker and visionary dedicated to evidenced-based care practice. I hold over 7 years of healthcare experience in various aspects of healthcare including the acute hospital setting, inpatient rehab, dialysis, and acute, as well as insurance case management.
Overview
2027
2027
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Nurse Case Manager 1
Elevance Health
Nashville
11.2025 - Current
- Coordinated patient care plans with multidisciplinary teams and healthcare providers.
- Assessed patient needs and developed individualized treatment strategies.
- Educated patients on health management and resources available through the organization.
- Held census of approximately 2,000 members on individual caseload.
- Reviewed health risk assessments, identified gaps in care, outreached members to coordinate care to increase compliance and reduce hospitalization.
- Met weekly with Medical Director to present cases based on high acuity or members requiring specific services.
- Completed documentation on all work assignments.
Manager of Case Management
Skyline Medical Center
Nashville
05.2023 - 11.2025
- Coordinated case management processes for diverse patient populations.
- Supervised case management staff to ensure effective service delivery.
- Collaborated with healthcare providers to develop patient care plans.
- Oversight of 20 direct reports, 17 indirect reports.
- Daily on-site management of the Case Management Department within a level 1 Trauma Center and Stroke Center, including
- creating daily staffing assignments, daily metric-data gathering, oversight of interdepartmental processes, and providing clinical experience and assistance to employees within department.
- Responsible for hiring nurses within the department and disciplinary measures as appropriate.
- Participated in a corporate Facility Engagement Survey with take- aways within that survey that have since been implemented within the department.
- Reconstructed staffing model, onboarding process and employee orientation model.
- Participated in MDR roll-out facility-wide, assisting in perfecting the CM role within MDR.
- Assisted with decreasing Length of Stay of the hospital- 132.3% May 2023 to 124.7% March 2024 by providing education to employees on importance of LOS and the mission to decrease LOS.
- Collaboration with all disciplines in the hospital setting- Administration, Nursing, Providers, Therapy, Quality, and others Assisted in implementing daily huddle meeting to provide team with visual for daily management of metrics and team’s daily mission.
Case Manager
Skyline Medical Center
Nashville
11.2021 - 05.2023
- Worked in a Level 2 Trauma hospital assisting with discharge planning beginning at admission.
- Managed patient’s disposition for the entirety of their hospital stay.
- Placed referrals with interdisciplinary services based on patient’s needs.
- Experienced in working in all areas within the hospital- expertise in stroke and trauma victims.
- Identified and removed excess fund losses for patient’s and the corporation.
- Oriented new staff to the department and case management role.
Case Manager
Select Speciality Hospital
Nashville
- Facilitated communication between patients, families, and healthcare providers.
- Monitored patient progress and adjusted care plans as necessary.
- Counseled clients on available resources within the community that could help meet their needs.
- Worked in a LTACH setting specializing in ventilator weaning and critical illnesses.
- Managed patient’s disposition for the entirety of their hospital stay.
- Placed referrals with interdisciplinary services based on patient’s needs.
- Utilization Management Review skills, concurrent reviews, and approvals and denials of stays.
Education
Bachelor of Science - Nursing
Austin Peay State University
Clarksville, TN 08.2014 - 05.2018
Skills
- Care coordination
- Patient assessment
- Discharge planning
- Utilization management
- Staff supervision
- Interdisciplinary collaboration
- Process improvement
- Resource allocation
- Employee training
- Effective communication
- Problem resolution
- Critical thinking
- Conflict management
- Team leadership
Certification
- RN licensure- 229955 Expiration 07/2026 Multistate
- ACM-RN certification 02/2024
Timeline
Nurse Case Manager 1
Elevance Health
11.2025 - Current
Manager of Case Management
Skyline Medical Center
05.2023 - 11.2025
Case Manager
Skyline Medical Center
11.2021 - 05.2023
Bachelor of Science - Nursing
Austin Peay State University
08.2014 - 05.2018
Case Manager
Select Speciality Hospital