Janet Flores
Murfreesboro
Summary
Motivated banking professional with nearly 4 years of experience specializing in account analysis, loan processing, and risk assessment. Skillful at evaluating creditworthiness, identifying discrepancies, and ensuring regulatory compliance. I am currently seeking to leverage strong analytical skills, attention to detail and a commitment to accuracy to support financial operations and contribute to the company success in an accounting role.
Overview
4
4
years of professional experience
Work History
Relationship Manager
FirstBank
01.2023 - 10.2023
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
Senior Universal Banker
FirstBank
01.2021 - 12.2022
- Strengthened client relationships with proactive communication and follow-up on account inquiries, issues, or concerns.
- Increased customer satisfaction by providing personalized banking solutions tailored to individual needs.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Assisted customers with setting up or closing accounts, completing loan applications, signing up for new services, and identifying cross selling opportunities.
Teller
FirstBank
11.2019 - 01.2021
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
BBA - Finance & Economics
Middle Tennessee State University
Murfreesboro, TN12-2020
Skills
- Risk assessment
- Retail banking experience
- Loan processing expertise
- Analytical problem solving
- Strong detail-oriented skills
- Customer engagement
Timeline
Relationship Manager
FirstBank
01.2023 - 10.2023
Senior Universal Banker
FirstBank
01.2021 - 12.2022
Teller
FirstBank
11.2019 - 01.2021
BBA - Finance & Economics
Middle Tennessee State University
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