Janet Smith
Clarksville
Summary
Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Biller
Loma Linda University Medical Center and University of Loma Linda
San Bernardino
10.2001 - 10.2017
- Collected payments for medical procedures and services
- Updated patient data payment plans and preparing invoices
Probationary Officer
San Bernardino County Probation Department
San Bernardino
11.2007 - 11.2011
- Conducted comprehensive assessments of probationers' needs and risks.
- Developed individualized supervision plans for diverse populations.
- Collaborated with community resources to facilitate rehabilitation services.
- Coordinated with law enforcement to address violations and enhance public safety.
- Counseled juveniles on day-to-day life decisions.
- Drafted reports on client's behaviour and performance while on probation.
- Educated clients about relevant laws so they could make informed decisions regarding their own conduct.
- Participated in team meetings and provided feedback about best practices for handling cases involving high-risk offenders.
- Conducted investigations of offender behaviors and actions.
- Maintained records of case files, court orders, and other documents related to probation cases.
- Organised activities and workshops designed to help clients develop new skills.
- Created plans for reintegrating former inmates back into society successfully following completion of their sentences.
- Advised clients on how to build healthy relationships within their communities after being released from incarceration.
- Evaluated client progress toward completing terms of probation and addressed deficiencies and difficulties.
- Responded quickly to any changes in a client's circumstances or needs.
- Intervened when necessary to ensure public safety or prevent further criminal activity by a client.
- Monitored client compliance with conditions of release from prison or parole board requirements.
- Ensured that all relevant paperwork was completed accurately and promptly.
- Identified potential risks posed by offenders prior to release into the community.
- Maintained personal contact with offenders through office and community visits.
- Worked closely with local law enforcement agencies to coordinate supervision efforts.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Created, organized and maintained files, case notes and electronic databases.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Monitored compliance with court orders and probation terms.
- Prepared detailed reports for court hearings and case reviews.
- Implemented evidence-based practices to enhance supervision effectiveness.
- Provided guidance and support to probationers during their reintegration process.
- Developed strategies for addressing behavior issues among clients who were not compliant with their terms of probation.
- Provided referrals to appropriate resources such as job training programs or drug rehabilitation centers.
- Assisted the senior officers in managing the probationary services for clients.
- Provided guidance and support to clients during their probation period.
- Executed random drug and alcohol testing for individuals on probation.
- Helped offenders connect with job opportunities and behavioral health practitioners.
- Coordinated with other criminal justice agencies on delivery of time-sensitive and thorough information relating to defendants' participation in court programs
- Attended meetings with judges, prosecutors, defense counsels, victims' advocates, and other stakeholders in order to discuss individual cases.
- Conducted regular interviews with clients to assess their progress.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
- Supervised cases referred to court.
- Gathered social and legal data on each probationer and verified details.
- Assisted probationers with resolving housing, employment and social services problems.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Observed and recommended special community services opportunities to support offenders.
- Conducted risk assessments to evaluate potential threats to community safety.
- Negotiated terms of probation with courts, including duration and special conditions.
- Utilized conflict resolution and de-escalation techniques to manage confrontations with probationers.
- Maintained accurate and confidential records of probationer activities and progress.
- Participated in multidisciplinary teams to discuss complex cases and determine appropriate actions.
- Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
- Trained new probation officers on department policies, procedures, and best practices.
- Acted as a liaison between probationers, their families, and community resources to encourage a supportive network.
- Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer compliance.
- Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
- Engaged probationers in educational and employment resources to promote reintegration into society.
- Reviewed legal documents, including pre-sentence reports, to ensure comprehensive understanding of each case.
- Facilitated group counseling sessions focusing on anger management, substance abuse, and life skills.
- Coordinated phases of offender prison release program.
- Tracked information for summary documentation to strengthen case outcomes.
- Collaborated with court personnel, attorneys, social workers, and other professionals involved in the legal process.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Developed individualized rehabilitation plans based on probationer needs and risks.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Prepared parole administration documentation with zero discrepancies.
- Delivered bail recommendations to court to assist with case outcomes.
Sales Manager
Info direct
Charlotte
07.1998 - 10.2000
- I worked with customer complaints set short term and long term sales strategies to better assist customers
Education
Medical Assistant - Medical Assistant
Concorde career
San Bernardino, CA01.2007
Associate - Criminal Justice
Westwood career
San Bernardino, CA06.2000
High School Diploma -
Coahoma County High School
Clarksdale, MS05-1994
Skills
- Crew Member
- Customer Service
- Food Service
Certification
Medical Assistant, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Location Preference
RemoteTimeline
Probationary Officer
San Bernardino County Probation Department
11.2007 - 11.2011
Medical Biller
Loma Linda University Medical Center and University of Loma Linda
10.2001 - 10.2017
Sales Manager
Info direct
07.1998 - 10.2000
Medical Assistant - Medical Assistant
Concorde career
Associate - Criminal Justice
Westwood career
High School Diploma -
Coahoma County High School