Janice Wheeler
Soddy Daisy
Summary
Detail-oriented Insurance Follow Up Representative with a strong focus on problem resolution and HIPAA compliance. Proven ability to coordinate insurance claims and expedite collections, contributing to team success.
Highly skilled Insurance Follow Up Representative with over 10 years of experience in medical billing and insurance verification.
Dedicated professional with extensive experience in insurance billing and claims follow-up. A commitment to teamwork, consistently delivering swift resolutions and supporting colleagues in achieving shared goals.
Insurance professional with strong background in claims processing and client communication. Ability to manage complex follow-ups. Highly reliable team player with focus on achieving results and adapting to changing needs.
Experienced with insurance claims follow-up and resolution.
Overview
26
26
years of professional experience
Work History
Insurance Follow Up Rep/Outpatient Lab
CommonSpirit Health
Chattanooga Tn
04.2015 - Current
- Coordinated insurance claims follow-up to ensure timely resolution of outstanding accounts.
- Communicated with patients and insurance providers to clarify billing discrepancies and expedite collections.
- Trained new team members on insurance processes.
- Contributed to a positive work environment by sharing best practices among peers and actively participating in team meetings geared towards continuous improvement.
- Expedited claim settlements by efficiently addressing inquiries from both patients and insurance companies regarding billing disputes or payment arrangements.
- Optimized workflow productivity through diligent organization and prioritization of daily tasks, resulting in swift resolution of outstanding issues.
- Supported team members in claim follow-up efforts, contributing to overall departmental success through proactive collaboration and information sharing.
Home Health Billing
Force Health Care
Chattanooga, TN
01.2001 - 04.2015
- Home Health Billing for 7 Home Health Agencies
- CLIA Billing for 4 Agencies
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Rhea Central High School
Dayton05-1974
Skills
- HIPAA compliance
- Problem resolution
- Insurance verification
- Data entry proficiency
- Medical billing
- Follow-up procedures
- Teamwork
Timeline
Insurance Follow Up Rep/Outpatient Lab
CommonSpirit Health
04.2015 - Current
Home Health Billing
Force Health Care
01.2001 - 04.2015
High School Diploma -
Rhea Central High School