Janiyha McGee
Fedex
Memphis
3
years of professional experience
Driven and reliable, honed customer service and Point of Sale (POS) system operations at McDonald's, showcasing a strong work ethic and exceptional time management skills. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency. Demonstrated a commitment to professionalism and continuous improvement, making a tangible impact on team success and service excellence. I'm also a responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Work History
Package Handler
1 Month- Sorted and organized incoming shipments for efficient distribution across delivery routes.
- Conducted quality checks on packages to minimize errors and ensure customer satisfaction.
- Operated package scanning equipment to ensure accurate tracking and processing.
- Collaborated with team members to maintain optimal workflow and meet daily targets.
- Assisted in maintaining cleanliness and organization within the work area to promote safety compliance.
- Followed safety regulations to maintain a safe work environment.
Cashier
2 Years 11 Months- Greeted customers entering store and responded promptly to customer needs.
- Adapted schedule and took on extra shifts to support store operations during peak times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted and verified cash amounts for accuracy at start and end of shifts. in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided exceptional service and resolved customer inquiries, leading to positive feedback and repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process through attention to detail and organization during busy shifts, enhancing customer experience.
- Used POS system to enter orders, process payments and issue receipts.
MPLOY
1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma
Skills
Customer Service
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Reliability and punctuality
Order Taking
Professionalism and Courtesy
POS system operations
Member of Youth choir, Assistant Director of Vacation Bible school, & Kirby Blue Sapphire dance team
- As an Assistant Director of vacation bible school, my duties included but not limited to, managing schedules and coordinating various activities for each class, Making routine staff assignments, managing the budget of VBS, and leading the team in follow-up events.
- To be a Kirby Blue Sapphire dance member, one must show leaderships skills, adaptability, punctuality, self discipline, and accountability which are all my characteristics.
Timeline
Package Handler
Fedex
05.2026 - 06.2026Read More
Cashier
McDonalds
06.2023 - 05.2026Read More
MPLOY
City Of Memphis Youth Services
06.2023 - 07.2023Read More
Kirby High School
High School Diploma
Read More