JAPHET OSINDE
B
Clarksville,TN
Summary
Organized and dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Uber Partner
Uber
Clarksvi, TN
04.2022 - Current
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Built rapport with passengers through friendly conversation and attentive listening.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Delivered passengers to destinations safely and on time.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Heavy Equipment Operator
US Army
Fort Campbell KY, KY
12.2021 - 05.2024
- Operated excavators, bulldozers, dump trucks to transport heavy materials, Wheel Loaders, Backhoes, Wheel tractor-scrapers and Caterpillars while practicing safety measures on the equipments.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Reduced downtime through proactive diagnosis and troubleshooting of mechanical issues on heavy equipment.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Moved equipment between job locations using truck and trailer.
- Collaborated closely with site engineers and project managers to ensure accurate implementation of construction plans.
- Read blueprints and understood technical drawings.
- Checked equipment performance and made necessary repairs.
Car Detailer
Nalley Lexus
Roswell, GA
06.2020 - 04.2021
- Washed cars and trucks daily for auto dealership.
- Provided exceptional customer service and addressed customer inquiries.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Restored headlights to improve night vision and vehicle aesthetics with specialized cleaning techniques.
- Maintained safe and organized workspace to prevent accidents and improve workflow.
- Maintained records of cleaning activities.
Car Maintenance Technician
Nalley Lexus
Roswell, GA
03.2019 - 04.2020
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Operated varied hand and power tools to complete repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Enhanced team skills through development and delivery of comprehensive training program on new technologies.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
No Degree - Commercial Vehicle Training
Troops Into Transportation
Fort Benning, GA 02.2025 - 03.2025
High School Diploma -
St. Francis High School
Kenya 01.2013 - 12.2016
Skills
Cleanliness
Punctuality
Vehicle maintenance
Driving safety
Passenger transportation
Defensive driving
Map reading
Teamwork
Commercial driving
Teamwork and collaboration
Time, mileage, and fuel tracking
Cash handling
Minor vehicle repairs
Document management
Valid Driver's license
Baggage handling
Timeline
No Degree - Commercial Vehicle Training
Troops Into Transportation
02.2025 - 03.2025
Uber Partner
Uber
04.2022 - Current
Heavy Equipment Operator
US Army
12.2021 - 05.2024
Car Detailer
Nalley Lexus
06.2020 - 04.2021
Car Maintenance Technician
Nalley Lexus
03.2019 - 04.2020
High School Diploma -
St. Francis High School
01.2013 - 12.2016
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