Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Jaslene Hernandez

Nashville

Summary

Reliable and hardworking professional with experience in both restaurant and retail environments. Skilled in providing excellent customer service, working efficiently in fast-paced settings, and maintaining a positive attitude with team members and guests. Dedicated to creating welcoming experiences and eager to grow in customer focused roles

Overview

4
4
years of professional experience

Work History

Store Associate

Designer Shoe Warehouse(DSW)
08.2023 - Current
  • Delivered exceptional customer service by greeting guests, answering questions, and resolving issues.
  • Built strong product knowledge to help customers find styles that matched their needs and preferences.
  • Operated POS system to process purchases, returns, and exchanges accurately and efficiently
  • Handled high-volume foot traffic while delivering fast, friendly customer service

Server

Wame Shawarma
08.2022 - 05.2023
  • Managed all front-of-house operations independently during shifts, including greeting and sitting customers, taking orders, handling phone and online orders, and processing payments
  • maintained a clean and organized dining area and restocked supplies regularly without supervision
  • Packaged and served food orders accurately and efficiently to support a fast paced kitchen
  • Managed all incoming delivery platform orders (DoorDash, Uber Eats, Grubhub) with speed and accuracy during solo shifts
  • Hand-washed dishes and cleaned prep areas during and after shifts to keep the kitchen running smoothly and ready for the next day

Hostess

Justin’s Carriage(The Stray Dog Tavern)
12.2021 - 05.2022
  • Greeted gusts warmly upon arrival & managed the waitlist to ensure smooth front-of-house operations
  • Assigned tables efficiently based on guest preferences and server availability to maximize flow and customer satisfaction
  • Answered phone calls, took reservations, and provided accurate information about the menu, hours, and events
  • Communicated effectively with servers, kitchen staff, and management to ensure seamless gust experiences

Education

High School Diploma -

Perkiomen Valley High School
Collegeville, PA
06-2025

Skills

  • Customer service
  • Customer assistance
  • Cash handling and POS systems
  • Attention to detail focus
  • organization and time management

Hobbies and Interests

  • Creative beauty expression: acrylic nails and makeup artistry
  • Fashion and runway modeling
  • Personal development and entrepreneurship
  • Music and photography
  • Travel and cultural inspiration

Timeline

Store Associate

Designer Shoe Warehouse(DSW)
08.2023 - Current

Server

Wame Shawarma
08.2022 - 05.2023

Hostess

Justin’s Carriage(The Stray Dog Tavern)
12.2021 - 05.2022

High School Diploma -

Perkiomen Valley High School
Jaslene Hernandez