Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
15
15
years of professional experience
Work History
Recruiter
Staff Zone
01.2024 - Current
Dispatch temporary workers to various job sites by preparing work time tickets, distributing and collecting safety equipment and directing employees to job site locations
Qualify temporary employees for work eligibility, assist applicants with the employment process, and help process payroll for completed work orders
Visit job sites to ensure employee safety procedures are being followed
Conduct employee safety reviews and job site accident safety reports
Coordinated schedules to arrange management interviews with applicants.
Branch Manager
Labor Finders of Tennessee
04.2021 - 01.2024
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Employment Specialist
Express Employment Professionals
02.2018 - 04.2021
Maintained an extremely high-level of daily activity to fill all job orders with urgency
Recruited as necessary to fill all orders
Generated and expanded business with existing accounts and new accounts
Established rapport with prospects to turn prospects into clients
Communicating with clients to understand the core duties of the job, the required skills, and the environment of the company to ensure the best placement possible
Daily HR and administration responsibilities to all clients and associates
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
HOSTESS/SERVER
Peabody Hotel
05.2015 - 02.2018
Served guest with 4-Star Peabody service standards
Assigned patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate amount of seating
Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
Answered telephone calls and responded to inquiries or transfer calls
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
COLLECTIONS SPECIALISTS
Navigator Acceptance
01.2010 - 02.2018
Arranged for debt repayment or establish repayment schedules, based on customers' financial situations
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
Advised customers of necessary actions and strategies for debt repayment
Persuaded customers to pay amounts due on credit accounts, damage claims, or non payable checks, or to return merchandise
Conferred with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
Education
High School Diploma -
Bolton High School
Skills
Calendar management and scheduling tools
Strong written and verbal communication
Problem solving
Business intelligence
Human Resources/Recruiter
Database management
Customer Service
Candidate screening
Branch operations management
Job development
Effective multitasking
Strong work ethic
Credit and collections
Customer service
Phone etiquette
Timeline
Recruiter
Staff Zone
01.2024 - Current
Branch Manager
Labor Finders of Tennessee
04.2021 - 01.2024
Employment Specialist
Express Employment Professionals
02.2018 - 04.2021
HOSTESS/SERVER
Peabody Hotel
05.2015 - 02.2018
COLLECTIONS SPECIALISTS
Navigator Acceptance
01.2010 - 02.2018
High School Diploma -
Bolton High School
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