Jasmine McCaster

Detail-oriented insurance professional with over 9 years of experience in claims management and customer service, currently enhancing claims operations at Progressive Insurance. Expertise includes claims intake, loss analysis, documentation review, and policy interpretation, ensuring thorough and accurate processing. Recognized for exceptional communication and problem-solving skills, with a proven ability to adapt in dynamic environments. Dedicated team player committed to collaboration and achieving results while proficiently managing complex cases to ensure client satisfaction and compliance with industry standards.

• Earned Tennessee Producer Agent License, demonstrating strong understanding of insurance regulations, policy structures, and compliance standards.

• Successfully completed state licensing requirements while maintaining full-time performance in a remote claims role.