I have done payroll for over ten years for the government and warehouses. I worked two jobs for a year because the company I was working for was closing down and I wanted to stay till The end and that's why there is an overlap. I have used systems such as ADP, Taps and Homebase for payroll. Microsoft excel and word has been used for data analysis and entry.
Overview
16
16
years of professional experience
Work History
Manager
Dept. of Treasury, IRS-Memphis, TN
07.2022 - 06.2025
Supervised a team of XX employees, ensuring smooth daily operations.
Managed payroll using TAPs (government system), ensuring accuracy and compliance.
Handled employee scheduling, inventory tracking, and customer service.
Divided daily tasks using Excel and Word for efficient workflow.
Conducted employee evaluations and implemented targeted training programs.
Increased team productivity through streamlined processes and effective leadership.
Resolved escalated customer issues to maintain satisfaction and brand reputation.
Oversaw hiring, conducted interviews, and made hiring decisions.
Maintained compliance with health, safety, and sanitation standards.
Led process improvement projects, reducing cycle time by XX%.
Negotiated vendor contracts to secure better pricing and terms.
Implemented new tech systems to enhance operational efficiency.
Improved team performance by XX% through training and motivation.
Entered and maintained accurate data for payroll, scheduling, and reporting.
Acted as liaison between management and staff to ensure clear communication.
Manager
Lamberts Coffee-Memphis, TN
12.2014 - 01.2023
Managed payroll processing through ADP and Homebase, ensuring accuracy and timely submission.
Conducted banking duties such as counting and dropping daily deposits.
Scheduled employees using Homebase and Excel to optimize labor coverage.
Performed store runs and maintained inventory levels.
Logged inventory updates and restocking data in Excel.
Oversaw staff performance, keeping employees aligned with operational tasks.
Coordinated and executed in-store events to drive engagement.
Collection Representative at Internal Revenue Service-Dept. of Treasury, Franklin, TNCollection Representative at Internal Revenue Service-Dept. of Treasury, Franklin, TN