Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Solomon

Memphis

Summary

Shift Supervisor at Starbucks with strong leadership skills in team management and customer satisfaction enhancement. Proficient in cash handling and inventory control, consistently achieving high service standards. Expertise in interpersonal communication and scheduling, promoting operational efficiency and a positive workplace culture. Dedicated to excellence in customer interactions and service delivery.

Overview

12
12
years of professional experience

Work History

Shift Supervisor

Starbucks
Memphis
09.2022 - Current
  • Lead a team of 6–8 employees, managing daily operations and delegating tasks
  • Organize schedules and facilitate team meetings to ensure smooth workflows
  • Handle customer concerns with professionalism and efficiency
  • Oversee order forms and maintain POS accuracy for reporting and inventory.

Customer Service Associate

Aramark
Memphis
01.2014 - 03.2019
  • Delivered top-tier service to students and guests, resolving inquiries quickly
  • Handled daily cash and card transactions with speed and accuracy
  • Maintained clean, welcoming spaces, enhancing customer satisfaction
  • Demonstrated multitasking by managing service, cleanliness, and communication simultaneously.

Education

High School Diploma -

Empire Beauty School
Memphis, TN
07.2013

Benjamin L. Hooks Job Corps Academy
Memphis, TN
08.2010

Skills

  • Cash handling and transactions
  • Customer service excellence
  • Computer and math skills
  • Leadership and scheduling
  • Sales support and billing
  • Interpersonal communication
  • Inventory control

Timeline

Shift Supervisor

Starbucks
09.2022 - Current

Customer Service Associate

Aramark
01.2014 - 03.2019

High School Diploma -

Empire Beauty School

Benjamin L. Hooks Job Corps Academy

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Jasmine Solomon