Jasmine Sabri
Nashville
Summary
Results-driven finance professional with a strong background in debt negotiation and settlement. Dedicated to improving client financial health. Demonstrated expertise in mediating successful debt settlements and achieving favorable outcomes. Exceptional team collaboration skills and ability to thrive under pressure. Highly adaptable to changing needs. Skilled in negotiation and conflict resolution.
Overview
11
11
years of professional experience
Work History
Debt Negotiator
Font Fluent
07.2024 - 11.2024
- Identified opportunities for clients to reduce expenses, helping them achieve greater financial freedom sooner than expected.
- Achieved successful debt settlements by establishing strong rapport with clients and creditors.
- Educated clients on credit repair options, empowering them to make informed decisions about their financial futures.
- Assisted colleagues in managing difficult cases, sharing expertise and providing guidance when needed.
- Reduced client debt by effectively negotiating with creditors and collection agencies.
- Maintained detailed records of all negotiations, ensuring clear communication between parties involved.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, or payment plans.
Server/Shift Leader/Events Manager
Sinema
10.2021 - 07.2024
- Proficient in POS system Micros
- Maintained knowledge of current food menu items as well as seasonal cocktails, wines and beers
- Implemented protocols and procedures to effectively manage planning process.
- Consistently delivered excellent customer service
- Trained and supervised event staff to complete tasks on time.
- Expected to complete opening and closing duties proficiently every shift
- Created memorable experiences for guests through immersive entertainment options at various events.
- Effectively listened to, understood and clarified guests concerns or issues
- Consistent positive feedback and good reviews from guests
- Always using “Team” mentality
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Server/Banquet Server
Bugatti’s Steak and Pasta (Ameristar Casino Resort and Spa)
07.2021 - 10.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server, Bartender, Host and Food Runner
Ruth’s Chris Steak House
04.2021 - 07.2021
- Extremely extensive testing, proper knowledge was expected100% of the time
- Keep the memory trained!
- Always carry the necessary accessories: service napkin, lighter or match, bottle opener, order notebook
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Ability to take Criticism
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Stamina and Ability to Work for Long Hours
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Assistant Manager/Bartender/Server/Payroll Clerk
Mike’s La Rosa Cabana Bar
06.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectation
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Consistently strives to exceed guest expectations and provide the highest level of service
- Build and maintain healthy business relations with clients ensuring high customer satisfaction; establish systems/ procedures thereby contributing in a major way towards growth and profitability levels; supervise and maintain inventory of stocks at the bar; and ensure that the department is run in compliance with all company policies, rules, and regulation
Human Resource Manager/Recruiter
OneUp Business Concepts
03.2020 - 06.2020
- Using systems such as SalesForce and Applicant Starter daily to input in data entry
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Organized and led staff orientation programs and training to promote collaboration.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Remains up-to-date on the requirements of the various positions in the company, and acts as an advocate for new and established employees
- Partnering with hiring managers to determine staffing needs
- Performing reference and background checks
- Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices
Director of Human Resources/Payroll Rep/Compliance Officer
Nashville Center for Rehabilitation and Healing
01.2019 - 09.2019
- Facilitates communication of disability benefits to employees and processing of disability claims
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Serves as facility liaison for Worker’s Compensation matters; completion and follow-up of required documents
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Trains and maintains education to time clock system for employees and contractors
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Ensure integrity of shift work for all employees and adequate review of payroll
- Provide accessibility and approachable aptitude to resolve issues in a timely professional manner
Server/Bartender/Food Runner/Host/Assistant to General Manager
Tony’s on Mainstreet
04.2014 - 01.2019
- Manage company’s financials using QuickBooks; prepare estimates and invoices, maintain accurate accounts receivable/payable, process payroll, record bank activity with reconciliation of all accounts, formulate and analyze financial reports
- Minimize risk by providing and collecting required contracts, tax documentation, workers compensation and insurance information from all clients, vendors and contractors
- Maximize efficiency of day-to-day office operations with coordination of schedules, file management and office procedures
- Addressed customer inquiries and resolved complaints to enhance dining experiences.
- Trained new staff on restaurant procedures and service standards.
- Enhanced customer loyalty by remembering regulars and their preferences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Art - Human Resource Management
Lindenwood University
St. Charles, Missouri05.2018
Skills
- Dependable and committed team member
- Solid work ethic
- Effective communication skills; verbally and written
- Strong organizational skills
- Detail oriented with ability to multi-task
- Provide excellent customer service
- Successful time management skills
- Proficient range of computer application knowledge
- Negotiation expertise
- Problem-solving abilities
- Client relationship management
- Sales abilities
Timeline
Debt Negotiator
Font Fluent
07.2024 - 11.2024
Server/Shift Leader/Events Manager
Sinema
10.2021 - 07.2024
Server/Banquet Server
Bugatti’s Steak and Pasta (Ameristar Casino Resort and Spa)
07.2021 - 10.2021
Server, Bartender, Host and Food Runner
Ruth’s Chris Steak House
04.2021 - 07.2021
Assistant Manager/Bartender/Server/Payroll Clerk
Mike’s La Rosa Cabana Bar
06.2020 - 05.2021
Human Resource Manager/Recruiter
OneUp Business Concepts
03.2020 - 06.2020
Director of Human Resources/Payroll Rep/Compliance Officer
Nashville Center for Rehabilitation and Healing
01.2019 - 09.2019
Server/Bartender/Food Runner/Host/Assistant to General Manager
Tony’s on Mainstreet
04.2014 - 01.2019
Bachelor of Art - Human Resource Management
Lindenwood University
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