Jason Kitchings
Antioch
Summary
Obtain employment with an advancement opportunity company, utilizing my qualities and experience in customer service representation/communication and managerial skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Traffic Officer/Mall Security/School Resource Officer
Solaren Risk Management
06.2021 - Current
- Monitor and regulate roadways, ensuring the safe and efficient flow of traffic, while providing clear instructions and assistance to pedestrians and drivers.
- Maintain order and security within the malls and bars properties. Ensuring persons are compliant with the policies of the malls and bars. Assisting patrons with excellent customer service.
- Providing a high visible presence to deter or identify trespassers on school campus.
- Responsible for investigations inside schools. As well as traffic violations such as stop sign and speed violations through the school zone.
- Ensuring there are no weapons and drug in or around the schools properties.
Armed Account Manager (Smile Direct Club Account)
Allied Universal Services
05.2022 - 02.2023
- Managed comprehensive armed security operations and personnel leadership, overseeing 26 Armed Officers to ensure client safety and security.
- Coordinate scheduling, conduct interviews, and facilitate onboarding and termination processes, maintaining workforce efficiency and compliance.
- Execute SOC operations with the focus on client services, maintaining vigilance in monitoring and responding to security incidents in the Nashville, Columbia and Costa Rica areas.
Team Captain of Production and 3D Printing
Smile Direct Club/Access Dental Lab
05.2018 - 05.2022
- Provided comprehensive training and leadership to team members, focusing on production and 3D printing standards, quality control and workplace safety to meet objectives.
- Maintained facility readiness for the audits and tours, ensuring adherence to company policies and procedural expectations.
- Managed a large-scale of teams, overseeing the performance and development of more than over 30 personnel.
Assistant General Manager
Ruby Tuesday
08.2017 - 12.2018
- Managed daily operations, ensuring smooth service delivery from opening to the close of restaurant hours. Maintain financial integrity through accurate handling of all bank transactions.
- Maintained inventory levels and managed supply chain logistics by efficiently placing orders, contributing to the uninterrupted flow of the restaurant operations.
Lead Concierge
Centennial Park West Condominiums
02.2015 - 06.2017
- Ensured that guests and residents had all the resources needed to have the best stay possible. Laid the groundwork each day to ensure the team was prepared for residential request, updates. Checking guests in and out, assigning rooms, making keys, collecting payments from guests. Ensuring residents and guests had safe access to the garage.
- Took ownership of the overall front of the house duties and operations. Collaborating cross-functionally with other leaders, and implementing best practice operations to achieve a consistent level of service that met the CPW Condominiums brand standards.
Education
High School Diploma -
Morrow High School
Morrow, GA06-1998
Medical Assistant training - undefined
GEORGIA MEDICAL INSTITUTE
Atlanta, GA10.2005
Skills
- Strong communication and management skills
- Motivated, trainable and adaptable to various work environments
- Possess computer skills, using Windows OS, Word, Adobe (PDF) and internet skills
- Firearms trainer, Active Shooter Certified, CPR Certified
- Pedestrian safety
- Public safety awareness
- Accident investigation
- Crowd control
- Incident reporting
- Surveillance techniques
- Traffic laws
- Patrol techniques
- Vehicle operation
- Traffic management
- Dispatch response
- Emergency response skills
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 Officers and 3,000 Staff and students in the development of Valor Collegiate Academy.
Certification
- CFR - Certified First Responder
- Active Shooter Training - 4 years
- Licensed SRO - 3 years
- Certified Armed Security Officer, Solaren Risk Management - 5 years
Languages
English
Native or Bilingual
Spanish
Limited Working
Arabic
Limited Working
Timeline
Armed Account Manager (Smile Direct Club Account)
Allied Universal Services
05.2022 - 02.2023
Traffic Officer/Mall Security/School Resource Officer
Solaren Risk Management
06.2021 - Current
Team Captain of Production and 3D Printing
Smile Direct Club/Access Dental Lab
05.2018 - 05.2022
Assistant General Manager
Ruby Tuesday
08.2017 - 12.2018
Lead Concierge
Centennial Park West Condominiums
02.2015 - 06.2017
Medical Assistant training - undefined
GEORGIA MEDICAL INSTITUTE
High School Diploma -
Morrow High School
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