Summary
Overview
Work History
Education
Skills
Timeline
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Jason Morris

Memphis

Summary

Dynamic and results-driven professional with extensive experience in appliance installation and maintenance, notably at Crume Installation (Lowes). Proven ability to interpret technical diagrams and deliver exceptional customer service. Skilled in troubleshooting and preventive maintenance, ensuring optimal functionality and client satisfaction. Committed to enhancing operational efficiency and fostering positive client relationships.

Overview

13
13
years of professional experience

Work History

Appliance Installer

Crume Installation (Lowes)
Memphis
06.2024 - 02.2025
  • Executed appliance adjustments to ensure optimal functionality.
  • Interpreted technical diagrams for complex system installations.
  • Addressed customer inquiries promptly and professionally via phone and email.
  • Assembled, installed, and tested appliances per manufacturer specifications.
  • Inspected products for defects prior to installation.
  • Guided customers in selecting appropriate models based on needs and budget.
  • Maintained accurate service records and materials used during installations.
  • Diagnosed and repaired malfunctioning appliances efficiently.

Maintenance Technician

Ole South Properties
Memphis
05.2022 - 05.2024
  • Conducted regular property inspections to identify maintenance issues proactively.
  • Coordinated with building owners regarding tenant maintenance requests.
  • Scheduled preventive maintenance to minimize downtime from unexpected repairs.
  • Resolved tenant complaints promptly to enhance satisfaction and retention.
  • Ensured proper functioning of fire alarms at all times.
  • Performed routine updates, including painting and fixture replacements.
  • Checked electrical components for defects and made necessary adjustments.
  • Cleaned air ducts and replaced filters to maintain optimal air quality.

Maintenance Technician Contractor

American repair maintenance (ARM)
Memphis
01.2020 - 05.2022
  • Diagnosed electrical wiring and circuitry problems to ensure safety and functionality.
  • Maintained accurate records of repairs and maintenance activities.
  • Performed minor carpentry, including door replacements and wood trimming.
  • Replaced faulty circuit breakers, fuses, and other electrical components.
  • Repaired walls, floors, ceilings, and fixtures within building structure.
  • Inspected and tested HVAC systems for operational efficiency.
  • Executed preventive maintenance on HVAC, electrical, plumbing, and mechanical equipment.
  • Responded promptly to emergency repair requests, ensuring minimal downtime.

General Building Contractor

Morris Home Repair
Memphis
05.2017 - 01.2020
  • Evaluated existing structures for repair or replacement options.
  • Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
  • Developed detailed plans for projects based on customer needs and expectations.
  • Kept clients informed about progress status updates throughout the entire process.
  • Monitored progress against established timelines for each project to ensure deadlines are met.
  • Analyzed bids from subcontractors prior to awarding contracts in order to obtain best value services.
  • Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
  • Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
  • Hired and managed subcontractors to perform electrical and plumbing installations.
  • Established work, budgets, and construction timelines to manage and plan projects.
  • Visited job sites and reviewed renovation plans to ascertain projects.
  • Applied changes requested by designers, owners, or inspectors to optimize work.
  • Logged inventory to track supply counts, organize equipment, and gather important materials.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.

General Manager

Ole Hickory Cafe
Pearl River
02.2012 - 05.2017
  • Reviewed menu items on a regular basis to ensure quality standards were met.
  • Implemented cost-saving measures while maintaining high quality service levels.
  • Analyzed financial statements and prepared budgets for the restaurant.
  • Kept up-to-date records of employee performance reviews.
  • Inspected dining areas regularly to maintain cleanliness and proper setup.
  • Provided direction, guidance and motivation to team members.
  • Maintained accurate inventories of food, supplies and equipment.
  • Developed marketing strategies to promote restaurant services.
  • Monitored daily operations to ensure adherence to established policies and procedures.
  • Resolved customer complaints in a professional manner.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Established cash control systems for register transactions.
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.
  • Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
  • Managed relationships with suppliers to ensure timely delivery of products.
  • Conducted regular meetings with staff members to discuss operational issues.
  • Recruited, trained, and supervised staff members.
  • Scheduled staff shifts and monitored labor costs.
  • Created weekly work schedules according to staffing needs.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Encouraged patron loyalty by emphasizing customer-focused approach by staff.
  • Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
  • Managed accounts payable, accounts receivable and payroll.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained new employees to perform duties.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Explained goals and expectations required of trainees.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Education

High School Diploma -

Kingsbury High School
Memphis, TN
05-1993

Skills

  • Appliance installation and troubleshooting
  • Technical diagram interpretation
  • Customer service and support
  • Equipment maintenance and preventive maintenance

Timeline

Appliance Installer

Crume Installation (Lowes)
06.2024 - 02.2025

Maintenance Technician

Ole South Properties
05.2022 - 05.2024

Maintenance Technician Contractor

American repair maintenance (ARM)
01.2020 - 05.2022

General Building Contractor

Morris Home Repair
05.2017 - 01.2020

General Manager

Ole Hickory Cafe
02.2012 - 05.2017

High School Diploma -

Kingsbury High School

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