JASON PERDUE
Apison,TN
Summary
Dynamic operations professional with over 14 years of diverse experience in business management, sales, and the automotive industry, specializing in optimizing business processes and enhancing productivity. Proven expertise in strategic planning, resource management, and driving operational efficiency within fast-paced environments. Strong advocate for collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and achieve measurable results. Recognized for reliability and decisive problem-solving abilities while fostering a culture of continuous improvement, committed to exceeding expectations and delivering impactful contributions to any business.
Overview
21
21
years of professional experience
Work History
Chief Operating Officer
Surf Crew Cleaning / Apex Exterior Solutions
06.2024 - 12.2025
- Implemented training programs, improving performance and service quality.
- Oversaw day-to-day operations, ensuring timely completion of jobs and streamlined workflows.
- Expanded company''s market presence by identifying new business opportunities.
- Enhanced customer satisfaction, increased Google reviews & Local presence.
- Handled all scheduling, Quotes and pricing.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Streamlined operational processes, enhancing efficiency across multiple service lines.
Service Manager
Express Tire & Auto
01.2024 - 05.2024
- Manage daily operations of a busy automotive service center, overseeing a team of skilled technicians and ensuring timely completion of repairs.
- Coordinate parts ordering and delivery, process invoices and payment, and communicate with clients regarding recommended repairs.
- Streamlined workflow processes, enhancing efficiency and reducing turnaround time.
Real Estate Agent
Crye-Leike, Keller Williams & Premier Property Group, Inc.
05.2015 - 01.2024
- Assist clients in all aspects of the purchase and/or sell of residential, rental, or commercial properties.
- Guided clients through property transactions, ensuring compliance with local regulations and market trends.
- Negotiate sales and purchase contracts while ensuring accurate preparation of all relevant documentation.
- Conducted comprehensive market analyses to determine property values and investment potential.
- Developed and maintained strong relationships with clients, fostering repeat business and referrals.
- Utilized CRM systems to track leads, manage client interactions, and streamline communication processes.
- Advertised client properties through websites, social media, and real estate guides.
Assistant Store Manager
O'Reilly's Auto Parts
07.2014 - 02.2018
- Support the store manager in the daily operations of the business, including inventory management, team development, and employee scheduling.
- Ensure employees provide exceptional customer service to retail and commercial clients in addition to coordination of shipping and receiving of deliveries.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Managed inventory levels, utilizing stock management systems to optimize product availability.
- Resolved customer complaints effectively, fostering positive relationships and improving overall satisfaction.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Retail Sales Specialist
O'Reilly's Auto Parts
04.2012 - 07.2014
- Assist management personnel in the daily operations of the business, including merchandising, maintenance of the store front, and providing exceptional customer service.
- Provide appropriate recommendations of automotive parts and services and test and install various automotive parts.
Overnight Receiving & Stocking
Lowe's
07.2010 - 04.2012
- Receive, unload, and organize incoming shipments to the business, while tracking inventory and maintaining the store front.
- Ensure shelves are adequately stocked and the store is prepared for the next business day.
Service Advisor
Andy Clark Ford
10.2007 - 07.2010
- Provide exceptional customer service while acting as a liaison between clients and automotive technicians.
- Schedule service appointments, order appropriate parts, document customer concerns, write service orders, and provide estimates based on client provided information.
Automotive Service Technician
World Ford
05.2005 - 09.2007
- Conduct skilled diagnostics and repairs on a diverse range of vehicles, including electric, hybrid, and gas-powered vehicles, demonstrating expertise in handling the unique mechanical and electrical systems of each vehicle type.
- Execute complex repairs tasks on engines, transmissions, hydraulics, brakes, and electrical systems, ensuring peak performance and adherence to safety standards.
Education
Associate's Degree - Associates in Management & Automotive Technology
WyoTech, US
Blairsville, PA01.2005
High School Diploma -
Mercer Christian Academy
Princeton, WV06-1997
Skills
- Customer service
- Team management
- Communication
- Appointment scheduling
- Problem solving
- Organization
- Team development
- Time management
- Computer literacy
- Self-motivated
- Adaptability
- Detail orientated
- Operations management
- Marketing
- Technology
Timeline
Chief Operating Officer
Surf Crew Cleaning / Apex Exterior Solutions
06.2024 - 12.2025
Service Manager
Express Tire & Auto
01.2024 - 05.2024
Real Estate Agent
Crye-Leike, Keller Williams & Premier Property Group, Inc.
05.2015 - 01.2024
Assistant Store Manager
O'Reilly's Auto Parts
07.2014 - 02.2018
Retail Sales Specialist
O'Reilly's Auto Parts
04.2012 - 07.2014
Overnight Receiving & Stocking
Lowe's
07.2010 - 04.2012
Service Advisor
Andy Clark Ford
10.2007 - 07.2010
Automotive Service Technician
World Ford
05.2005 - 09.2007
Associate's Degree - Associates in Management & Automotive Technology
WyoTech, US
High School Diploma -
Mercer Christian Academy