Summary
Overview
Work History
Education
Skills
Timeline
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JASON RAY

Hixson,TN

Summary

Driven and adaptable professional who takes pride in working hard, leading by example, and doing things the right way—even when it’s tough. Built a strong reputation for being dependable, coachable, and resourceful, especially when thrown into new or challenging situations. With a background in healthcare operations, customer support, and hands-on training, helped lead territory turnarounds, built trust with teams and clients, and supported complex systems in high-pressure environments. Seeking role to continue growing, contribute to something meaningful, and bring integrity, grit, and people-first mindset to the table.

Overview

4
4
years of professional experience

Work History

Surgical Sales Representative

Midwest Medical
09.2023 - Current
  • Developed strong expertise in total knee and hip arthroplasty by independently learning surgeon-specific techniques, demonstrating initiative and adaptability early in the role.
  • Maintained consistency and resilience during a demanding initial phase, staying focused on patient outcomes while learning the business and delivering reliable case coverage.
  • Applied self-driven critical thinking and problem-solving to navigate complex cases and territory needs during the first several months.
  • Earned recognition for professionalism and reliability, becoming the only Nashville representative retained by Enovis Corporation during a high-level distributor transition.
  • Sustained performance and leadership throughout the transition, training multiple incoming Midwest Medical reps and managers while establishing improved processes for inventory control and surgical support across a $5M+ territory.
  • After 13 months in Nashville, personally selected by the Regional Sales Director to relocate and lead the revitalization of the Chattanooga territory, where operational gaps had previously impacted the company’s local reputation.
  • Re-established trust with surgeons and facility staff through consistent case coverage, clear communication, and operational excellence.
  • Rapidly expanded clinical knowledge by becoming proficient in shoulder arthroplasty within two months—despite prior specialization in knees, hips, and elbows—to support high-volume complex shoulder procedures.
  • Grew the Chattanooga territory by over 30% year-over-year by building strong relationships and driving efficiency across surgical sites.
  • Delivered in-service training and intraoperative support for Enovis’s orthopedic implant systems, directly impacting clinical outcomes and revenue growth.

Intern/Sales Consultant

Enterprise Holdings
01.2022 - 09.2023
  • Recognized as Top Intern in Tennessee (Aug, Oct, Nov 2022).
  • Exceeded sales goals while maintaining top-tier customer service, qualifying monthly for Enterprise Service Quality Index.
  • Coordinated between customers, body shops, and insurance providers to streamline rentals and boost satisfaction.
  • Created new operational workflows for better fleet management and vehicle turnaround.
  • Promoted to Level 2 Representative within 3 months of joining the team.

Sales Representative

Johnson City Toyota
04.2021 - 01.2022
  • Delivered engaging sales presentations and closed deals with high customer retention.
  • Achieved Runner-Up Gross Holder Award for exceeding monthly performance benchmarks.
  • Maintained detailed lead and sales tracking using eLead and DriveCentric CRMs.

Education

BBA - Marketing

East Tennessee State University
Johnson City, TN
12.2022

Associate of Science - Business Administration

Walters State Community College
Morristown, TN
05.2020

Skills

Leadership & Team Development:

  • Cross-functional Training & Mentorship
  • Process Improvement & Change Implementation
  • Lead-by-example Mentality in High-Stakes Environments

Strategic Operations & Execution:

  • Territory Turnaround & Regional Optimization
  • Operational Workflow Development
  • Goal Setting, Accountability, and Results-Driven Performance

Analytical & Interpersonal Skills:

  • Critical Thinking & Independent Problem Solving
  • Adaptable Communication with Clinical & Non-clinical Teams
  • Relationship Building & Cross-functional Collaboration

Technical & Organizational Proficiency:

  • Inventory Oversight & Field Support Logistics
  • CRM & Data Platforms: Salesforce, DriveCentric, eLead
  • Microsoft Office
  • 3D Surgical Planning Software: Matchpoint, Powershare
  • Time Management, Task Prioritization & Self-Motivation

Timeline

Surgical Sales Representative

Midwest Medical
09.2023 - Current

Intern/Sales Consultant

Enterprise Holdings
01.2022 - 09.2023

Sales Representative

Johnson City Toyota
04.2021 - 01.2022

Associate of Science - Business Administration

Walters State Community College

BBA - Marketing

East Tennessee State University

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JASON RAY