Jason Robinson
Memphis
Summary
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Dedicated Customer Service Representative highly motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 8 years customer experience.
Overview
2015
2015
years of professional experience
Work History
Assistant Route Sales Representative
CINTAS, Professional Uniform and Facility Services
2016 - 2019
- Managed daily route planning to optimize delivery efficiency and customer satisfaction.
- Developed strong customer relationships, ensuring repeat business and loyalty.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Trained new sales representatives on product knowledge and customer service techniques.
Transporter
Baptist Memorial Health Care
03.2014 - 2016
- I provide courteous, safe transport of patients and/or supplies throughout the facility.
Front Desk Associate
Hilton Worldwide
08.2011 - 09.2014
- I determine a guest's reservation status. I help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Presents options and alternatives to guests and offers assistance in making choices. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest.
Sales Associate
Best Buy Inc
06.2010 - 02.2012
- I primarily worked in a retail environment and help customers find the right product. Since Best Buy Stores usually feature a wide assortment of electronics and appliances. I worked exclusively within a specific section of the store, gaming and entertainment. Other standards included schedule flexibility, communication skills, promptness, and a genuine, friendly demeanor with customers and coworkers.
Front Desk Agent
Marriott International
03.2008 - 04.2010
- I determine a guest's reservation status. I help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Presents options and alternatives to guests and offers assistance in making choices. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest.
Materials Handler
Fedex
08.2003 - 02.2009
- Operated mechanized ramp equipment while ensuring aircraft, vehicles and containers were loaded/unloaded in a safe and efficient manner. Ensured the safe, efficient buildup/breakdown of pallets. Confirmed all packages which could not be sorted were staged as required in the operating plan, when needed. Assisted in completing all related paperwork and manifests in an accurate and timely manner.
Education
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Southwest Tennessee Community College
Memphis, TNHigh School Diploma - undefined
Whitehaven High School
Memphis, TN05.2002
Skills
- Sales goals
- Stock rotation
- Customer retention
- Leads prospecting
Timeline
Transporter
Baptist Memorial Health Care
03.2014 - 2016
Front Desk Associate
Hilton Worldwide
08.2011 - 09.2014
Sales Associate
Best Buy Inc
06.2010 - 02.2012
Front Desk Agent
Marriott International
03.2008 - 04.2010
Materials Handler
Fedex
08.2003 - 02.2009
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Southwest Tennessee Community College
High School Diploma - undefined
Whitehaven High School
Assistant Route Sales Representative
CINTAS, Professional Uniform and Facility Services
2016 - 2019