Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Robinson

Memphis

Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Dedicated Customer Service Representative highly motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 8 years customer experience.

Overview

2015
2015
years of professional experience

Work History

Assistant Route Sales Representative

CINTAS, Professional Uniform and Facility Services
2016 - 2019
  • Managed daily route planning to optimize delivery efficiency and customer satisfaction.
  • Developed strong customer relationships, ensuring repeat business and loyalty.
  • Implemented inventory management practices to reduce waste and maintain stock levels.
  • Trained new sales representatives on product knowledge and customer service techniques.

Transporter

Baptist Memorial Health Care
03.2014 - 2016
  • I provide courteous, safe transport of patients and/or supplies throughout the facility.

Front Desk Associate

Hilton Worldwide
08.2011 - 09.2014
  • I determine a guest's reservation status. I help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Presents options and alternatives to guests and offers assistance in making choices. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest.

Sales Associate

Best Buy Inc
06.2010 - 02.2012
  • I primarily worked in a retail environment and help customers find the right product. Since Best Buy Stores usually feature a wide assortment of electronics and appliances. I worked exclusively within a specific section of the store, gaming and entertainment. Other standards included schedule flexibility, communication skills, promptness, and a genuine, friendly demeanor with customers and coworkers.

Front Desk Agent

Marriott International
03.2008 - 04.2010
  • I determine a guest's reservation status. I help guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Presents options and alternatives to guests and offers assistance in making choices. Performs cashiering tasks like bill / invoice settlement, posting charges to the guest.

Materials Handler

Fedex
08.2003 - 02.2009
  • Operated mechanized ramp equipment while ensuring aircraft, vehicles and containers were loaded/unloaded in a safe and efficient manner. Ensured the safe, efficient buildup/breakdown of pallets. Confirmed all packages which could not be sorted were staged as required in the operating plan, when needed. Assisted in completing all related paperwork and manifests in an accurate and timely manner.

Education

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Southwest Tennessee Community College
Memphis, TN

High School Diploma - undefined

Whitehaven High School
Memphis, TN
05.2002

Skills

  • Sales goals
  • Stock rotation
  • Customer retention
  • Leads prospecting

Timeline

Transporter

Baptist Memorial Health Care
03.2014 - 2016

Front Desk Associate

Hilton Worldwide
08.2011 - 09.2014

Sales Associate

Best Buy Inc
06.2010 - 02.2012

Front Desk Agent

Marriott International
03.2008 - 04.2010

Materials Handler

Fedex
08.2003 - 02.2009

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Southwest Tennessee Community College

High School Diploma - undefined

Whitehaven High School

Assistant Route Sales Representative

CINTAS, Professional Uniform and Facility Services
2016 - 2019
Jason Robinson