JASON SAM J

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

•Co-ordinate with materials team and arrange the required materials for sampling.

•Creation of New BOM for Sleeve, Rubber compound and maintaining existing BOM.

•NAV code creation for belts, pulley & RM

•Creation of Product specification for new product development and existing product.

•Develop and improve the manpower skill for newly developed product.

•New mould validation for poly v , Raw Edge and Timing belt and documenting.

•Prepare the weekly review meeting report (NPD).

•Coordinating with static lab in charge for checking the physical and chemical properties of newly developed compound and handling dynamic testing lab for newly developed product.

•Handling sample development for OE,AM, Industrial PT& IC .

Collaborated with cross-functional teams to identify opportunities for process improvements and cost reductions.

Collaborated with marketing teams to understand customer needs and translate them into effective product features.