Jason Whitus
Nashville
Summary
Accomplished Senior Business Analyst with a proven track record, enhancing business processes and stakeholder engagement through expert data analysis and ability to translate business needs into technical requirements. Excelled in creating actionable insights with Tableau, leading to significant improvements in project deliverables and user satisfaction. Skilled in requirements gathering and stakeholder communication, consistently exceeding business objectives.
Overview
8
8
years of professional experience
Work History
Senior Business Analyst
Gainwell Technologies
08.2021 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Created dashboards to monitor and track key performance indicators.
- Developed and maintained data warehouses and data marts to support business operations.
Business Systems Analyst
Empyrean Benefit Solutions
05.2017 - 03.2021
- Assessed business requirements to create focused solutions.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Automated Health Insurance Files sent to External Stakeholders for review.
- Served as a go-to for complex plan design logic, Triaged escalated issues from all Client Team BA's serving 50+ clients over 2 core platforms.
- Assisted in the facilitation of weekly team meetings, new-hire onboarding, and co-facilitated bi-weekly Q/A sessions, supporting client team analysts while mitigating potential fallout if trends were identified.
- Collaborated with Implementation Managers to configure core system platforms to meet plan design specifications.
- Created, executed, and maintained accurate and detailed unit, format, integration, and regression testing for all new system functionality testing.
Education
Bachelor of Science - Pre-Professional Psychology
Lipscomb University
Nashville, TNSkills
- Requirements gathering
- Agile methodology
- User acceptance testing
- Stakeholder management
- Data analysis expertise
- Data warehousing
- Tableau experience
- Stakeholder communication
- Data visualization
- Project presentation
Timeline
Senior Business Analyst
Gainwell Technologies
08.2021 - Current
Business Systems Analyst
Empyrean Benefit Solutions
05.2017 - 03.2021
Bachelor of Science - Pre-Professional Psychology
Lipscomb University
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