Results-driven operations leader with expertise in team management, process improvement, and training development. Committed to enhancing workplace efficiency and ensuring high compliance with safety and quality standards.
Overview
8
8
years of professional experience
Work History
Group Leader
MacLellan Integrated Services
Newbern, TN
11.2021 - 05.2025
Led operational teams to ensure adherence to safety protocols and enhance workplace efficiency.
Developed training programs for new team members, fostering skill development and productivity.
Implemented process improvements that streamlined workflows and reduced downtime across projects.
Monitored daily operations to ensure compliance with quality standards and client expectations.
Coordinated resources effectively among multiple teams to achieve project goals on schedule.
Conducted performance evaluations, providing constructive feedback to promote employee growth and accountability.
Facilitated communication between management and staff, enhancing team collaboration and morale.
Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Delegated tasks strategically and monitored progress for timely completion.
Team Leader
MacLellan Integrated Services
Newbern, TN
06.2018 - 11.2021
Led team of technicians to optimize service delivery and ensure operational excellence.
Implemented training programs to enhance staff performance and knowledge retention.
Streamlined workflow processes, resulting in improved efficiency and reduced downtime.
Coordinated daily operations, ensuring compliance with safety and quality standards.
Analyzed performance metrics to identify areas for continuous improvement initiatives.
Team Member
MacLellan Integrated Services
Newbern, TN
06.2017 - 06.2018
Collaborated with team to maintain high standards of cleanliness and organization in assigned areas.
Assisted in training new team members on safety protocols and operational procedures.
Operated cleaning equipment efficiently, ensuring optimal performance and longevity of tools.
Monitored inventory levels, reporting shortages to management for timely replenishment.