Jasser Mouassia
General Worker
Menzel Bourguiba
Summary
Dynamic IT professional with extensive experience as a Computer Repair Technician at Repair Shop, excelling in troubleshooting and repairing hardware and software issues. Known for delivering exceptional customer support and effectively training new technicians, ensuring high-quality service and efficient team performance. Committed to maintaining organized workspaces and precise repairs.
Overview
8
8
years of professional experience
Work History
Personal Service
Ecole Privee De Filles Les Soeurs
09.2024 - Current
- Responsible for security and supervision within the school.
- Cleaning classrooms and school facilities.
- Assisting children during meal times.
- Cleaning the garden and outdoor areas.
- Repairing and maintaining computer devices.
Computer Repair Technician
Repair Shop
06.2017 - 01.2024
- Computer Systems Maintenance Technician
- IT Hardware and Software Specialist
- IT Support Technician
- Electronic Devices Maintenance Technician
- Computer Repair and Maintenance Technician
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Assisted in training new technicians, sharing knowledge of best practices and troubleshooting techniques for improved team performance.
Education
CAP - Professional Certificate in Industrial Pipes
Agence Tunisienne De La Formation Professionnelle
Menzel Bourguiba 04.2001 -
No Degree - Computer Technician
Self-study With An Expert in The Shop
Menzel Bourguiba 04.2001 -
Skills
Troubleshooting hardware and software issues
Replacing and upgrading computer components
Diagnosing and repairing system malfunctions
Providing solutions to software and hardware problems
Assisting customers with technical inquiries
Assembling and configuring new computer systems
Installing operating systems and necessary software
Understanding of network setups and troubleshooting
Configuring routers and network connections
Providing excellent support and assistance to clients
Communicating technical information clearly to non-technical users
Ensuring that all repairs and maintenance are performed with high precision
Maintaining a clean and organized workspace
Repairing electronic devices
I have hands-on experience repairing a wide range of electronic devices, including desktop computers, laptops, and other hardware components. I diagnose and troubleshoot issues, replace faulty parts, clean internal components, and ensure devices function efficiently after repair. I learned these skills directly from an experienced technician in a local computer repair shop, which gave me strong practical knowledge and confidence in real-world problem-solving.
My strengths include:
Identifying and solving hardware/software malfunctions quickly
Assembling and disassembling devices with care and accuracy
Upgrading systems to improve performance
Delivering reliable, honest, and customer-focused service
I enjoy this type of work and constantly seek to improve my skills through practice and online learning.
My strengths include:
Identifying and solving hardware/software malfunctions quickly
Assembling and disassembling devices with care and accuracy
Upgrading systems to improve performance
Delivering reliable, honest, and customer-focused service
I enjoy this type of work and constantly seek to improve my skills through practice and online learning.
Timeline
Personal Service
Ecole Privee De Filles Les Soeurs
09.2024 - Current
Computer Repair Technician
Repair Shop
06.2017 - 01.2024
CAP - Professional Certificate in Industrial Pipes
Agence Tunisienne De La Formation Professionnelle
04.2001 -
No Degree - Computer Technician
Self-study With An Expert in The Shop
04.2001 -