Javier Franco
Knoxville
Overview
16
16
years of professional experience
Work History
Team Leader
Chick Fil A
Knoxville, TN
05.2017 - 01.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Crew Member
Chick Fil A
Knoxville, TN
01.2016 - 05.2017
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Hole Cutter
Yamaha Jet Boat Manufacturing
Vonore, TN
04.2019 - Current
- Kept work areas organized, clean and free of safety hazards.
- Kept equipment clean and maintained in order to meet requirements.
- Operated cutting machine according to all safety protocols.
- Stood for long hours, frequently reached or bent and lifted up to 60 pounds regularly to carry out daily tasks.
Lead Engineer
PDVSA Petropiar
El Tigre Venezuela
01.2013 - 03.2015
- Tested, evaluated and fixed safety systems.
- Assessed scope and requirements to assist with project design determinations.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Adhered to timelines to meet quality assurance targets.
Production Engineer
PDVSA
Maracaibo; Venezuela
06.2007 - 12.2012
- Supervised entire production process and prepared proper documentation for dispatch.
- Performed root cause analysis and implemented corrective actions.
- Communicated with other team members to enhance process and performance.
- Trained team on best practices to optimize production and improve quality.
Education
Master of Science - Industrial Engineering
Universidad Rafael Urdaneta
Maracaibo Venezuela 08.2007
Skills
- AutoCAD Proficiency
- Tracking Metrics
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Hole Cutter
Yamaha Jet Boat Manufacturing
04.2019 - Current
Team Leader
Chick Fil A
05.2017 - 01.2019
Crew Member
Chick Fil A
01.2016 - 05.2017
Lead Engineer
PDVSA Petropiar
01.2013 - 03.2015
Production Engineer
PDVSA
06.2007 - 12.2012
Master of Science - Industrial Engineering
Universidad Rafael Urdaneta