Javier Martinez Vargas
Jonesborough
Summary
Dynamic and engaging professional with a strong background in customer service and maintenance, honed at El Charolais and Eastman Chemical Company. Proven ability to enhance customer satisfaction through exceptional service and efficient problem-solving. Skilled in beverage preparation and team training, fostering a collaborative environment while ensuring compliance with safety standards.
Overview
14
14
years of professional experience
Work History
Maintenance Mechanic
Eastman Chemical Company
06.2015 - 05.2025
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained accurate records for all repairs, upgrades, and preventative measures taken on various equipment types.
- Communicated effectively across departments regarding upcoming maintenance plans or urgent repairs needed, fostering a collaborative work environment.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Expedited emergency repair situations, minimizing production delays due to unforeseen breakdowns or malfunctions.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Reduced downtime by troubleshooting and diagnosing complex mechanical issues for efficient resolution.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Optimized machine performance through precision alignment, calibration, and adjustment of components.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Performed preventive and regular maintenance on systems.
- Diagnosed malfunctions and troubleshot issues.
- Ensured safety compliance with regular inspections and adherence to OSHA regulations during maintenance tasks.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Developed strong relationships with operators to better understand their needs and provide tailored maintenance support for improved job satisfaction.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Trained new mechanics in latest maintenance techniques, raising overall skill level of department.
- Improved workplace safety, identifying and mitigating potential hazards associated with machinery operation.
Bartender
El Charolais
08.2011 - 02.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Electromechanical -
Northeast State Community College
Blountville, TN05.2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Professional appearance
- Team training and development
- New hire training
- Beverage preparation
- Inventory
- Sales expertise
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Mechanic
Eastman Chemical Company
06.2015 - 05.2025
Bartender
El Charolais
08.2011 - 02.2019
Electromechanical -
Northeast State Community College
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