Javion Stephens
Nashville
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales revenue at Superior Clothing Store. Skilled in customer service and problem-solving, adept at fostering teamwork and collaboration. Successfully organized promotions to increase store traffic, demonstrating strong multi-tasking and people skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Superior Clothing Store
12.2022 - 10.2024
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Eclipse Clothing
08.2021 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Bad Timing
07.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Employee
Saks Fifth Warehouse
04.2020 - 07.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced communication within the warehouse team through regular meetings, clear task assignments, and open feedback channels.
- Organized inventory for efficient retrieval and storage, ensuring smooth warehouse operations.
Education
High School Diploma -
Germantown High School
Germantown, TN05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
Timeline
Sales Associate
Superior Clothing Store
12.2022 - 10.2024
Sales Associate
Eclipse Clothing
08.2021 - 12.2022
Sales Associate
Bad Timing
07.2021 - 11.2022
Warehouse Employee
Saks Fifth Warehouse
04.2020 - 07.2021
High School Diploma -
Germantown High School
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