Jaxson Golden
Nashville
Summary
When I was a kid, I spent my time growing up on a family farm. Such a close relationship with nature, and the memories that came with it, created a drive for me to give others experiences they can cherish for themselves. I want to apply my passion with the skills I have acquired over the years, and take on new opportunities. I am a devoted newlywed, looking to take on a new journey and embrace change.
Overview
6
6
years of professional experience
Work History
Bartender
Tiger Bar
Nashville
10.2025 - Current
- Executed beverage preparation according to standard recipes, ensuring taste and presentation consistency.
- Maintained cleanliness and organization of bar area to improve guest experience.
- Responded promptly to customer inquiries, providing recommendations for enhanced satisfaction.
- Trained new staff on bar operations and customer service protocols to increase team efficiency.
- Resolved customer complaints professionally, ensuring loyalty and ongoing satisfaction.
- Developed strong working relationships with colleagues through effective communication practices.
- Prepared cocktails based on established recipes and served wine and draft or bottled beer.
- Managed inventory of liquor, beer, wine, and other beverage items to ensure availability.
Lead Bartender
Canvas Lounge
Nashville
02.2023 - 10.2025
- Coordinated special events, managing logistics and bar services to create memorable experiences for guests.
- Collaborated with management on promotional strategies to boost bar revenue during peak hours.
- Resolved customer complaints efficiently, enhancing overall guest experience and loyalty to the establishment.
- Implemented upselling techniques that contributed to increased beverage sales and improved overall profitability.
- Maintained cleanliness and organization of the bar area, promoting a welcoming environment for patrons.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Greeted guests with friendliness and professionalism.
- Arranged bottles and glasses behind bar to make attractive displays.
- Poured wine, beer, and cocktails for patrons.
Bar Manager
Big Jimmy's
Nashville
03.2022 - 03.2024
- Managed daily operations, including opening/closing duties, employee scheduling, and payroll processing.
- Ordered and maintained adequate supplies of beverages, glassware, garnishes, and other bar items.
- Monitored bartender performance to ensure prompt and courteous customer service.
- Poured wine, beer, and cocktails for patrons efficiently.
- Maintained cleanliness, organization, and sanitation of food and beverage products.
- Collaborated with team members to enhance customer service quality.
- Enforced safety regulations and ensured compliance with sanitation practices.
- Restocked beer and liquor regularly and after special events.
Front Desk Receptionist
Hampton Inn By Hilton
Fayetteville
12.2019 - 08.2020
- Executed appointment scheduling for guests, ensuring timely check-ins and check-outs.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated and maintained office policies and procedures.
- Handled sensitive information in a confidential manner.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Responded to inquiries and room requests made online, by phone, and via email.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Coordinated visitor arrivals and departures, enhancing guest experiences through personalized service.
- Processed guest requests promptly, addressing concerns to maintain high satisfaction levels.
Education
Associate of Science - Mass Communication
Motlow State Community College
Tullahoma, TN05-2021
Skills
- Workflow planning
- Leadership
- Financial management
- Motivation
- Coaching and mentoring
- Problem solving
- Communication skills
- Multitasking Abilities
Languages
English
Professional
Spanish
Limited
Russian
Limited
Affiliations
Fitness
References
References available upon request.
Timeline
Bartender
Tiger Bar
10.2025 - Current
Lead Bartender
Canvas Lounge
02.2023 - 10.2025
Bar Manager
Big Jimmy's
03.2022 - 03.2024
Front Desk Receptionist
Hampton Inn By Hilton
12.2019 - 08.2020
Associate of Science - Mass Communication
Motlow State Community College