Mikayla Price

• Greeted members and guests, providing friendly customer service and creating a welcoming environment.
• Managed member check-ins, account inquiries, and membership registrations using club management software.
• Processed membership payments, handled cash and credit card transactions, and maintained accurate records.
• Answered phone calls, responded to customer questions, and assisted with scheduling and membership concerns.
• Maintained cleanliness and organization of the front desk, lobby, and common areas.
• Assisted in resolving member issues and escalated concerns to management when necessary.
• Promoted gym services, memberships, and special programs to prospective and current members.
• Ensured compliance with company policies and safety procedures.

Skills Highlighted:

• Customer Service
• Cash Handling
• Point-of-Sale (POS) Systems
• Communication
• Problem Solving
• Administrative Support
• Multitasking
• Teamwork

• Provided attentive care and supervision for a child with disabilities in a safe and supportive environment.
• Assisted with daily living activities, including meals, hygiene, and mobility support as needed.
• Followed individualized care plans and family instructions to meet the child's specific needs.
• Encouraged participation in educational, recreational, and social activities.
• Communicated regularly with parents regarding the child's well-being, progress, and daily activities.
• Maintained patience, compassion, and professionalism while managing challenging situations.

Skills highlighted:

• Special needs care
• Communication
• Patience and empathy
• Safety awareness
• Time management
• Problem-solving

• Supervised daily shift operations, ensuring efficient workflow and excellent customer service.
• Led and trained baristas on beverage preparation, food safety, cash handling, and company standards.
• Prepared specialty coffee drinks, teas, and food items while maintaining high quality and consistency.
• Managed opening and closing procedures, including cash reconciliation and store security.
• Coordinated staff assignments and provided real-time support during high-volume periods.
• Resolved customer concerns professionally, enhancing customer satisfaction and retention.
• Monitored inventory levels, restocked supplies, and communicated ordering needs to management.
• Maintained cleanliness, sanitation, and compliance with health and safety regulations.
• Assisted with scheduling, employee coaching, and performance feedback.

• Supervised and coached a team of associates to achieve operational and customer service goals.
• Coordinated daily department activities, including merchandising, stocking, inventory control, and sales floor operations.
• Monitored team performance and provided training, feedback, and support to improve productivity and engagement.
• Ensured compliance with company policies, safety standards, and operational procedures.
• Resolved customer concerns professionally while maintaining a positive shopping experience.
• Assisted with scheduling, workload planning, and delegation of tasks to meet business objectives.
• Analyzed department performance metrics and implemented strategies to improve efficiency and sales results.

• Prepared smoothies, beverages, and food items according to company recipes and quality standards.
• Delivered friendly and efficient customer service in a fast-paced environment.
• Operated cash registers and processed customer transactions accurately.
• Maintained cleanliness and organization of food preparation areas, dining spaces, and equipment.
• Managed multiple orders simultaneously while meeting service time goals.
• Restocked ingredients and supplies to ensure smooth daily operations.
• Followed food safety, sanitation, and health regulations.
• Collaborated with team members to provide a positive guest experience and support store operations.

Skills Highlighted:

• Customer Service
• Cash Handling
• Food Preparation
• Point-of-Sale (POS) Systems
• Teamwork
• Time Management
• Multitasking
• Food Safety & Sanitation

• Supervised front-of-house operations during assigned shifts, ensuring efficient service and a positive guest experience.
• Led and supported a team of hosts, servers, and cashiers, providing coaching and guidance to maintain high performance standards.
• Managed shift scheduling, task delegation, and employee break rotations to optimize workflow.
• Resolved customer concerns professionally and promptly, improving guest satisfaction and retention.
• Assisted with cash handling, register reconciliation, and daily sales reporting.
• Maintained compliance with company policies, safety regulations, and cleanliness standards.
• Coordinated communication between front-of-house and kitchen staff to ensure timely and accurate order fulfillment.
• Trained new team members on customer service procedures, operational standards, and workplace expectations.

Key Skills: Leadership • Customer Service • Team Management • Conflict Resolution • Cash Handling • Staff Training • Operations Management • Communication • Time Management

For stronger impact, you can also add measurable achievements, such as:

• Increased customer satisfaction scores by 15%.
• Trained and onboarded 20+ new employees.
• Managed shifts serving 200+ guests per day.