Highly effective at maintaining, repairing, and troubleshooting customer and company equipment using problem-solving abilities learned over 25 years with AT&T. Excellent communication and supervisory skills.
Worked quickly and effectively to maintain, troubleshoot, and repair trouble tickets when assigned. Worked well in all conditions and environments including aerial, underground, indoors, and outdoors. Maintain, repair, and diagnose problems in both fiber and copper cable. Able to efficiently supervise and delegate work in the absence of other managers when needed.
Increased customer satisfaction by maintaining, repairing, and troubleshooting problem areas in homes and businesses. Install, upgrade, and maintain equipment in all environments, including but not limited to, basements, attics, and crawlspaces. Trained new employees.
Supervise and maintain performance of electronic tactical ground systems and other assigned communication equipment including but not limited to microwave frequency receivers, narrowband recorder-reproducers, tactical antenna, and control units while protecting secure/protected data.