Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayachithra B

Test Manager
Chennai

Summary

Transitioning from a quality-focused environment where I honed skills in test planning, issue resolution, and process optimization. Experienced in leading cross-functional teams and managing project timelines to successful completion. Looking to apply this foundation in a new field to enhance operational efficiency and foster innovation. Skilled at aligning testing strategies with broader project objectives, ensuring compliance with industry standards, and consistently improving software quality.

Overview

17
17
years of professional experience
2
2
Certifications

Work History

Test Manager

TNQ Technologies
04.2021 - Current
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Increased product reliability by conducting rigorous performance, security, and usability testing.
  • Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
  • Enhanced test efficiency by implementing automated testing processes and tools.
  • Reduced defects in production with thorough regression testing and identification of root causes.
  • Mentored junior team members by providing guidance on industry best practices and advanced testing techniques.
  • Ensured compliance with relevant industry standards by adhering to strict quality assurance guidelines throughout all stages of software development.
  • Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
  • Identified areas for process improvement within the testing lifecycle, leading to reduced time-to-market for products.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Optimized software quality by overseeing comprehensive test plans and protocols.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

Assistant Test Manager

TNQ Technologies
04.2018 - 03.2021
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Increased product reliability by conducting rigorous performance, security, and usability testing.
  • Reduced defects in production with thorough regression testing and identification of root causes.
  • Updated ongoing testing procedures for software to account for changes resulting from post-release patches.

Test Lead

TNQ Books and Journals
03.2014 - 03.2018
  • Streamlined testing processes for increased efficiency and reduced overall test cycle time.
  • Conducted regression testing of existing products.
  • Enhanced product performance with thorough troubleshooting and identification of critical defects.
  • Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.

Test Lead

Helios and Matheson
09.2013 - 03.2014
  • Collaborated with QA team to test software quality through manual and automated testing.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Teamed on planned tests and time-sensitive ad hoc requests.

Associate

Cognizant Technologies Solutions
11.2007 - 08.2012
  • Optimized test cases to maximize success of manual software testing.
  • Managed test planning and execution, ensuring comprehensive coverage of functional requirements.
  • Assisted in root cause analysis investigations helping developers pinpoint areas where improvements could be made to enhance overall software quality.
  • Ensured seamless integration of new features by performing end-to-end system testing across multiple platforms.
  • Kept scripts and test cases updated with current requirements.

Education

Master of Science - Computer Applications

MADRAS UNIVERSITY
Chennai, India
04.2001 -

Bachelor of Science - Computer Science

THIRUVALLUVAR UNIVERSITY
Vellore, India
04.2001 -

High School Diploma -

SMS Vimal Mat.Hr.Sec. School
Ranipet, India
04.2001 -

Skills

Test execution management

Manual testing

Test case design

Functional testing

Test planning

Project management

Scrum framework

Test automation

Certification

Certified CSM, Scrum Alliance - April 2027

Timeline

Test Manager

TNQ Technologies
04.2021 - Current

Assistant Test Manager

TNQ Technologies
04.2018 - 03.2021

Test Lead

TNQ Books and Journals
03.2014 - 03.2018

Test Lead

Helios and Matheson
09.2013 - 03.2014

Associate

Cognizant Technologies Solutions
11.2007 - 08.2012

Master of Science - Computer Applications

MADRAS UNIVERSITY
04.2001 -

Bachelor of Science - Computer Science

THIRUVALLUVAR UNIVERSITY
04.2001 -

High School Diploma -

SMS Vimal Mat.Hr.Sec. School
04.2001 -
Jayachithra BTest Manager