Jayla Polk
Cordova
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Byhalia
05.2024 - Current
- Maintained stock levels in accordance with company policies.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Assisted in packaging and labeling of products for shipment.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Unpaid Extern
Memphis Cardiology & Vein Center
Memphis
03.2025 - 04.2025
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Cashier
Walmart
Memphis
04.2023 - 01.2024
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Worked closely with front-end staff to assist customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
CMA - Medical Assistant
Delta Technical College
Horn Lake, MS05-2025
High School Diploma -
Germantown High School
Memphis, Tennessee05-2022
Skills
- Patient care
- Medical billing
- Clinical procedures
- Customer service
- Time management
- Vital sign measurement
- Venipuncture and phlebotomy
- Stress test administration
- Operating EKG equipment
Certification
- NCCTMA passed
Timeline
Unpaid Extern
Memphis Cardiology & Vein Center
03.2025 - 04.2025
Warehouse Worker
Amazon
05.2024 - Current
Cashier
Walmart
04.2023 - 01.2024
CMA - Medical Assistant
Delta Technical College
High School Diploma -
Germantown High School