High-performing Driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions. Known for dedication to excellence.
Work History
Rideshare Driver
5 Years 7 Months
Lyft Driver Hub | 03.2021 - Current
Responded to passenger concerns and complaints politely and professionally.
Developed strong communication skills while interacting with diverse groups of riders daily.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
Adhered to all safety regulations and traffic laws while driving.
Fitness Instructor
2 Years 10 Months
Total Fitness Kickboxing Gym | 07.2021 - 05.2024
Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Helped clients reach fitness objectives by providing encouragement and motivation.
Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Valet Attendant
2 Years 11 Months
Parking Management Company | 11.2017 - 10.2020
As a valet attendant, my role is to provide the best customer service to any customer showing up to any special event at select locations in the Chattanooga area
I'm always challenged to offer aggressive hospitality, perfect detail checks on the vehicles I drive and non-stop fast paced service.
Direct Support Professional
5 Months
Orange Grove Center | 11.2017 - 04.2018
As a DSP, my role is to provide transport and supervision to high functioning, special needs individuals to and from work/recreational/medical activities in the community, and help them learn to function in society while living their daily life. At the end of each day, I was required to log a report of my clients behavior and progress.
I used my own personal vehicle to transport my clients daily.
I'm always challenged to learn about the individuals I support and how to deal with their behaviors in any situation.
Wellness Coach
1 Year 6 Months
Putnam County Family YMCA | 01.2015 - 07.2016
My duties as a Wellness Coach were to assist members of the YMCA with equipment use when working out, maintain a clean environment on the wellness floor and do laundry such as washing sweat towels and rags post workouts
Other duties include signing members up for exercise programs (ActivTrax) to help them meet their fitness goals
I also worked with members having disability through a program called Silver Sneakers
Individuals with physical and mental disabilities would come in and as the Wellness Coach I helped people with autism and other physical issues get around the wellness center to perform their appropriate workouts.
Education
Upper Cumberland MMA | Cookeville, TN | 01.2017
I've trained at this martial arts school in Cookeville, TN for 5 years and am knowledgeable in fitness kickboxing/cardio fitness. I also assisted with teaching fitness kickboxing on a voluntary basis and have some experience in kickboxing competitions.
B.Sc. in Fitness and Wellness in Exercise Science
Tennessee Technological University | Cookeville, TN | 01.2013