Jearl Ballard

● Achieved yearly growth in associate satisfaction metrics.

● Routinely outperformed set annual sales metrics.

● Oversaw efforts to identify and recruit high-caliber associates.

● Directed team efforts to maintain consistent standards in merchandising, customer service, and store management.

• Optimized revenue through strategic enforcement of product presentation standards.
• Empowered team with actionable guidance to ensure personable customer interactions.
• Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases

• Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
• Directed merchandising strategy and enforced standards to achieve memorable product presentation and increase revenue
• Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement

• Covered daily business requirements with well-organized schedule and properly delegated assignments
• Monitored employee work to assess performance and identify knowledge gaps requiring retraining
• Planned and executed strategies to increase business and drive profit growth
• Developed talent from within to build cohesive and successful leadership team

• Helped senior managers run smooth operations by independently handling day-to-day requirements
• Coordinated employee schedules to provide adequate coverage according to business demands
• Brought in well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates
• Directed daily store operations, including staff management, task delegation, merchandising, and customer service.