JEEMOL K S

LOB :ORACLE CRM

Customer relationship management (CRM) is a complete software system that manages customer relationships, but it isn't a single solution. To effectively manage, analyze, and improve customer relationships, CRM offers comprehensive set of cloud solutions that supports organization at every customer interaction point.

PRODUCT :APPLCATION TION COMPOSER

Web-based application that administrators use to select which data elements are available to users of Oracle CRM On Demand Connected Mobile Sales

Role/Responsibilities

• Delivered high-quality code on time by effectively managing project timelines and prioritizing tasks accordingly.
• Enhancement of existing software in terms of appearance and function, enhanced user experience with intuitive interface design and optimized functionality.
• Debug for any given issue and solve issue based on business logic.
• Customer interactions
• Quality assurance -Selenium to Mocha Conversion of test cases
• Trained new developers and programmers on company standards for design and review
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
• Documented technical workflows and knowledge to educate newly hired employees

• Developed next generation integration platform for internal applications.
• Updated old code bases to modern development standards, improving functionality.
• Designed and implemented scalable applications for data extraction and analysis.
• Collaborated with cross-functional teams to deliver high-quality products on tight deadlines
• Knowledge Transfer
• Documentation for improving team performance and knowledge sharing
• Production support