Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
40
40
years of professional experience
Work History
Business Owner
Minuteman Home Services
06.2022 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Service Technician
Scott Equipment Company Inc.
10.2017 - 06.2022
Explained diagnostic findings to customers and outlined repair or service options.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Installed attachments such as : Hydraulic thumbs, Shears, Breakers and Mulchers.
Welding and fabricating.
Rebuilt hydraulic breakers.
Service Technician
Diamond Equipment
05.2015 - 10.2017
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed hydraulic attachments
Welding and fabrication
Rebuild hydraulic breakers
Service Technician
H&E Equipment
03.2010 - 05.2015
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Installed hydraulic attachments.
Rebuilt hydraulic breakers.
Welding and fabrication.
Service Technician
Power Equipment
03.2005 - 05.2010
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Welding and fabrication
Installed hydraulic attachments
Rebuilt hydraulic breakers.
Evangelist
Church of Christ at Madison
02.2000 - 03.2005
Mentored new believers through one-on-one meetings and small group sessions, fostering personal growth and spiritual development.
Collaborated with church leadership to create and implement a strategic plan for growth and sustainability.
Counseled congregants during times of crisis or major life changes, providing emotional support and spiritual guidance.
Managed Haitian mission and headed many mission trips to Haiti.
Heavy Equipment Operator
East Fairfield Coal Co.
08.1984 - 02.2000
Operated range of heavy equipment on regular basis with advanced skill.
Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Worked on underground mining maintenance crew for 7 years.
Maintained and repaired underground mining equipment.
Maintained water, electrical and ventilation supply to mine.
Maintained belt line.
Education
High School Diploma -
David Anderson High School
Lisbon, OH
06-1984
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Relationship building
Work with minimal supervision
Punctual and reliable
Troubleshooting skills
Power tool proficiency
Equipment troubleshooting
Diagnostic testing
Equipment inspection
Timeline
Business Owner
Minuteman Home Services
06.2022 - Current
Service Technician
Scott Equipment Company Inc.
10.2017 - 06.2022
Service Technician
Diamond Equipment
05.2015 - 10.2017
Service Technician
H&E Equipment
03.2010 - 05.2015
Service Technician
Power Equipment
03.2005 - 05.2010
Evangelist
Church of Christ at Madison
02.2000 - 03.2005
Heavy Equipment Operator
East Fairfield Coal Co.
08.1984 - 02.2000
High School Diploma -
David Anderson High School
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