Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeffrey Lewis

Clarksville

Summary

Dynamic Auto Glass Technician with proven expertise at Safelite Auto Glass, excelling in mobile service and customer satisfaction. Recognized for high-quality repairs and effective teamwork, I leverage problem-solving skills and attention to detail to enhance service delivery and maintain industry standards. Committed to continuous improvement and fostering positive client relationships.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Auto Glass Technician

Safelite Auto Glass
03.2021 - 04.2025
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Accepted and processed payments for services.
  • Provided same level of care and attention to all customers, no matter vehicle value.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
  • Provided mobile services, bringing convenience to customers at their preferred locations.
  • Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
  • Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
  • Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
  • Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
  • Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.
  • Provided quality auto glass installation services, windshield replacement, and crack repair.

Warehouse Worker

Lowes Distribution Center
08.2017 - 12.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 10-50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Wal-Mart Distribution Center
02.2015 - 08.2017
  • Consistently lifted materials weighing as much as 10-50 pounds.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Operated equipment while observing standard safety procedures.

Assistant Manager

Foot Locker
01.2012 - 02.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Buffalo Academy of Visual And Performing Arts
Buffalo, NY

No Degree - Graphic Design

The Art Institute of Pittsburgh
Pittsburgh, PA

Skills

  • Hand and power tools
  • Diagnosing problems
  • Power tool operation
  • Money handling
  • Safety procedures
  • Team leadership
  • Mobile service
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Self-motivated and disciplined

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved malfunctioning camera system which led to properly working ADAS system.

Certification

  • Certified Recalibration Tech, Safelite Auto Glass
  • CM - Certified Manager Certification

Timeline

Auto Glass Technician

Safelite Auto Glass
03.2021 - 04.2025

Warehouse Worker

Lowes Distribution Center
08.2017 - 12.2020

Warehouse Worker

Wal-Mart Distribution Center
02.2015 - 08.2017

Assistant Manager

Foot Locker
01.2012 - 02.2015

High School Diploma -

Buffalo Academy of Visual And Performing Arts

No Degree - Graphic Design

The Art Institute of Pittsburgh

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Jeffrey Lewis