Jeffrey Matlock II
Pleasant View
Summary
Hardworking and dependable with 12 years of experience in delivery. I am quick to learn, always ready to step up and support my team, and eager to learn new things. I lead by example, treat others with respect, and take pride in getting the job done right. I am hopeful that moving into the next role of my career-ideally as facility manager- will allow me to grow, take on new challenges, and make an even bigger impact.
Overview
15
15
years of professional experience
Work History
Delivery Supervisor
DET Beverages
Nashville, TN
02.2023 - Current
- Mentored new delivery team members, providing guidance on best practices and company policies.
- Increased delivery efficiency by streamlining route planning and prioritizing customer needs.
- Collaborated with warehouse staff to coordinate efficient loading and unloading processes.
- Assisted in the development of company-wide delivery policies and procedures to ensure consistency across all locations.
- Enhanced customer satisfaction with timely communication and proactive issue resolution.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
Delivery Driver
DET Beverages
Nashville, TN
09.2013 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
Plumbing Installer
Myers Plumbing And Heating
Nashville, TN
04.2012 - 08.2013
- Inspected sewers and piping systems to assess quality and condition.
- Planned pipe system layout, installation and repair according to specifications.
- Reduced callbacks for repairs by performing thorough inspections and maintenance on plumbing systems.
- Consistently met project deadlines while maintaining high-quality workmanship in plumbing installations.
Bartender
O Charlies
Nashville, TN
07.2011 - 07.2012
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Warehouse Loader
UPS
Nashville, TN
10.2010 - 07.2011
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Minimized product damages with careful handling and placement in appropriate storage areas.
- Loaded bulk and route delivery trucks with warehouse goods.
Education
Cheatham County Central High School
Ashland City, TN05-2009
Skills
- Strong work ethic
- Problem-solving
- Procedures and protocols
- Truck dispatching
- Teamwork and collaboration
- Decision-making
- Forklift operation
- Continuous improvement
Timeline
Delivery Supervisor
DET Beverages
02.2023 - Current
Delivery Driver
DET Beverages
09.2013 - 02.2023
Plumbing Installer
Myers Plumbing And Heating
04.2012 - 08.2013
Bartender
O Charlies
07.2011 - 07.2012
Warehouse Loader
UPS
10.2010 - 07.2011
Cheatham County Central High School