Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Matlock II

Pleasant View

Summary

Hardworking and dependable with 12 years of experience in delivery. I am quick to learn, always ready to step up and support my team, and eager to learn new things. I lead by example, treat others with respect, and take pride in getting the job done right. I am hopeful that moving into the next role of my career-ideally as facility manager- will allow me to grow, take on new challenges, and make an even bigger impact.

Overview

15
15
years of professional experience

Work History

Delivery Supervisor

DET Beverages
02.2023 - Current
  • Mentored new delivery team members, providing guidance on best practices and company policies.
  • Increased delivery efficiency by streamlining route planning and prioritizing customer needs.
  • Collaborated with warehouse staff to coordinate efficient loading and unloading processes.
  • Assisted in the development of company-wide delivery policies and procedures to ensure consistency across all locations.
  • Enhanced customer satisfaction with timely communication and proactive issue resolution.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.

Delivery Driver

DET Beverages
09.2013 - 02.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Expedited deliveries to meet customer deadlines and requirements.

Plumbing Installer

Myers Plumbing And Heating
04.2012 - 08.2013
  • Inspected sewers and piping systems to assess quality and condition.
  • Planned pipe system layout, installation and repair according to specifications.
  • Reduced callbacks for repairs by performing thorough inspections and maintenance on plumbing systems.
  • Consistently met project deadlines while maintaining high-quality workmanship in plumbing installations.

Bartender

O Charlies
07.2011 - 07.2012
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Warehouse Loader

UPS
10.2010 - 07.2011
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Loaded bulk and route delivery trucks with warehouse goods.

Education

Cheatham County Central High School
Ashland City, TN
05-2009

Skills

  • Strong work ethic
  • Problem-solving
  • Procedures and protocols
  • Truck dispatching
  • Teamwork and collaboration
  • Decision-making
  • Forklift operation
  • Continuous improvement

Timeline

Delivery Supervisor

DET Beverages
02.2023 - Current

Delivery Driver

DET Beverages
09.2013 - 02.2023

Plumbing Installer

Myers Plumbing And Heating
04.2012 - 08.2013

Bartender

O Charlies
07.2011 - 07.2012

Warehouse Loader

UPS
10.2010 - 07.2011

Cheatham County Central High School

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Jeffrey Matlock II