Jemell clements
cordova
Summary
Dynamic sales professional with proven success at T-Mobile, driving revenue growth through strategic sales forecasting and exceptional customer relationship management. Recognized for exceeding sales goals and enhancing customer satisfaction, leveraging strong problem-solving abilities and effective communication skills to foster lasting client connections.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
T-Mobile
Memphis
11.2023 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided personalized service to build relationships with customers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Assisted sales personnel in sales techniques and recommended improvements.
Sales Representative
Zumies
Memphis
02.2022 - 10.2023
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Processed sales transactions accurately while achieving monthly sales goals.
- Implemented retail sales strategies to increase revenue from product sales.
Education
High School Diploma -
Cordova High School
Memphis, TN05-2021
CompTIA A+ (Plus) - Information Technology
Tech901
Memphis, TNSkills
- Sales forecasting
- Customer relationship management
- Product knowledge
- Sales strategy
- Inventory management
- Team leadership
- Sales conversion
- Problem solving
- Customer service
- Sales quotas
- Sales proficiency
- Product demonstrations
- Customer engagement
- Communication skills
- Conflict resolution
Accomplishments
- NAACP
- Winner Circle (Top Retail Sales Consultant) x3
Timeline
Sales Lead Keyholder
T-Mobile
11.2023 - Current
Sales Representative
Zumies
02.2022 - 10.2023
High School Diploma -
Cordova High School
CompTIA A+ (Plus) - Information Technology
Tech901
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