Jenise A. Burke
Memphis
Summary
Dynamic leader with a proven track record in staff management and employee motivation, notably at Shelby County Government. Excelled in training and mentoring, evidenced by facilitating new hire classes at Federal Express with a 95% completion rate. Skilled in creating engaging learning environments and boosting productivity through effective team collaboration and innovative problem-solving.
Overview
48
48
years of professional experience
Work History
Supervisor/Central Records-Juvenile Court
Shelby County Government
10.2019 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintain compliance with company policies, objectives, and communication goals.
- Evaluate employee performance, coach, and train to improve weak areas.
- Monitor workflow to improve employee time management and increase productivity.
- Handle customer complaints, resolve issues, and adjust policies to meet changing needs.
Teacher
Clayton County Schools
08.2015 - 05.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Organized and developed innovative lesson plans that included differentiated instruction strategies, that encouraged active student participation and met the needs of the students.
- Collaborated with grade level team each week to ensure consistency of teaching curriculum among the grade.
- Attended professional development workshops in order to stay abreast of current trends in education.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Teacher
Cobb County School System
08.2014 - 05.2015
- Collaborated with colleagues to effectively plan lessons and schedule weekly tutoring sessions.
- Communicated regularly with parents to establish a positive rapport with them.
- Worked one-on-one with diverse students with various learning needs and cultural backgrounds.
- Incorporated multiple types of teaching strategies into classroom.
- Managed classroom behavior with effective management tools.
- Differentiated classroom instruction to meet the needs of the students.
- Maintained student records including attendance and academic progress.
Teacher
Memphis City Schools
08.1983 - 02.2011
- Team leader for grade charged with collaborating with team weekly to ensure teaching consistency among grade.
- Facilitated district-wide quarterly KK Protocol meetings to train and assist new teachers in ways to \effectively make valid student assessments for rubrics on report card.
- Assisted in developing rubrics for district’s KK report card that correlated with new common core state standards.
- Member of Math Textbook Adoption Committee whose responsibility was to critique and select new Math series for upcoming school year.
- Critiqued 7 Math textbooks for district as member of Textbook Adoption Committee.
- Increased student participation and test scores by introducing relevant computer activities utilizing technology, small groups, and best practices.
- Established positive relationships with students, parents, administrators, and colleagues.
Trainer
Federal Express
08.1983 - 12.1989
- Presented and facilitated new hire training classes for Customer Service with 95% employee completion.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Designed and developed training materials.
- Initiated and completed the opening of 7 Customer Service Call Centers.
- Collaborated with upper management to review progress of new hires.
- Received 5 Bravo Zulu Achievement Awards for providing outstanding training to classes.
Teacher
Memphis City Schools
08.1976 - 08.1983
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assigned to teach KK curriculum to above average students.
- Developed weekly assessments and progress reports to identify student's strengths and weaknesses.
- Established positive relationships with administrators, parents, students, and colleagues.
- Attended professional workshops to enhance my teaching skills.
- Collaborated weekly with team to plan, develop, and create innovative lesson plans that would stimulate, challenge, and motivate students interest in learning.
Education
Bachelor of Science - Elementary Education
LeMoyne-Owen College
Memphis, TNMaster of Arts - Curriculum And Instructions
Memphis State University
Memphis, TNEndorsement - Education Administration
University of Mississippi
Oxford, MSSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor/Central Records-Juvenile Court
Shelby County Government
10.2019 - Current
Teacher
Clayton County Schools
08.2015 - 05.2018
Teacher
Cobb County School System
08.2014 - 05.2015
Teacher
Memphis City Schools
08.1983 - 02.2011
Trainer
Federal Express
08.1983 - 12.1989
Teacher
Memphis City Schools
08.1976 - 08.1983
Bachelor of Science - Elementary Education
LeMoyne-Owen College
Master of Arts - Curriculum And Instructions
Memphis State University
Endorsement - Education Administration
University of Mississippi
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