Summary
Work History
Education
Skills
Timeline
Generic

Jeniya Arnold

Beech Bluff

Summary

Proven Store Associate with a track record of enhancing customer satisfaction and streamlining operations at Spirit Halloween LLC. Leveraged exceptional customer service and cash handling accuracy to boost store efficiency. Known for outstanding problem-solving acumen and a collaborative team spirit, consistently ensuring a positive shopping environment.

Work History

Store Associate

Spirit Halloween LLC
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Performed cash, card, and check transactions to complete customer purchases.

Store Associate

R&j Feed Supply

Box Office Cashier

Empire 8
  • Contributed to increased revenue by upselling promotional deals and special event packages.
  • Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
  • Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
  • Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.

Education

Homelife Academy
Jackson, TN
05.2024

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Problem-solving acumen
  • Team collaboration
  • Active listening techniques
  • Store cleanliness maintenance
  • Cash register operation
  • Flexible schedule adaptability
  • Time management mastery
  • Organizational skills development
  • Basic math skills application
  • Team leadership
  • Payment processing
  • Stock replenishment efficiency
  • Product display
  • Retail transactions processing
  • Upselling and cross selling
  • POS systems
  • POS system operation
  • Friendly and helpful
  • Reliable and responsible
  • Honest and dependable
  • Flexible hours
  • Cash handling
  • Positive customer engagement
  • Team cooperation
  • Attention to detail
  • Store organization
  • Creative thinking
  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Ability to lift 40 pounds
  • Goal driven
  • Safety and cleanliness standards
  • Staff support
  • Decision-making
  • Excellent written and verbal communication
  • Basic mathematics
  • Product and service sales
  • Register opening and closing
  • Retail merchandising

Timeline

Store Associate

Spirit Halloween LLC

Store Associate

R&j Feed Supply

Box Office Cashier

Empire 8

Homelife Academy
Jeniya Arnold