Summary
Overview
Work History
Skills
Timeline
Generic

Jenna Dunn

Memphis

Summary

Dynamic professional with extensive experience at PETVAX East Memphis, excelling in client communication and record keeping. Proven ability to enhance patient care through effective problem-solving and advocacy strategies. Successfully initiated community outreach programs, fostering relationships that support diverse populations. Committed to delivering exceptional service and improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Veterinary Assistant

PETVAX East Memphis
Memphis
07.2024 - Current
  • Cleaned and sterilized exam rooms between appointments.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Maintained accurate medical records of all patients.
  • Ordered medication refills when needed.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Ensured that cages were kept clean at all times.
  • Provided detailed patient care instructions to pet owners.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.

Receptionist

PETVAX East Memphis
Memphis
11.2023 - Current
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Scheduled appointments for clients, customers, and other visitors.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Trans Services Specialist

Out Memphis
Memphis
06.2022 - 04.2023
  • Provided programming for trans and gender non-conforming members of the community.
  • Initiated 'Evolve,' a support group for trans and GNC community members over the age of 40.
  • Fostered and built relationships with community non-profits in the Midsouth.
  • Counseled high-risk individuals through HIV testing, including pre and post care

Skills

  • Problem-solving aptitude
  • Data entry
  • Client communication
  • Case management
  • Program development
  • Community outreach
  • Record keeping
  • Event planning
  • Conflict resolution
  • Relationship building
  • Advocacy strategies
  • Volunteer coordination
  • Data collection
  • Outreach management

Timeline

Veterinary Assistant

PETVAX East Memphis
07.2024 - Current

Receptionist

PETVAX East Memphis
11.2023 - Current

Trans Services Specialist

Out Memphis
06.2022 - 04.2023

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Jenna Dunn