Jenna Johnson
Beech Bluff
Summary
I would like to secure a position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hub City Hemp & CBD
Lexington, TN
06.2024 - 11.2024
- Assisted customers in product selection, providing knowledgeable recommendations on hemp and CBD products.
- Maintained inventory accuracy through regular stock checks and system updates.
- Processed transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Educated customers on product benefits and usage to enhance satisfaction and loyalty.
- Handled customer inquiries and concerns effectively, promoting a positive shopping environment.
- Monitored store cleanliness and organization to create an inviting atmosphere for shoppers.
SALES ASSOCIATE
RUE 21
Jackson, TN
07.2021 - 10.2021
- Maintained knowledge of current inventory and product trends to enhance sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns efficiently, ensuring high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
CREW MEMBER / CAR HOP
SONIC DRIVE-IN
Jackson, TN
10.2020 - 04.2021
- Took customer orders quickly and efficiently.
- Completed orders by making specialty items such as drinks, shakes, and ice cream deserts.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Kept food preparation areas clean, stocked, and well organized.
- Carried orders to correct cars and collected payment.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Greeted all guests in a polite and friendly manner.
- Maintained cleanliness by sweeping, moping, dish washing, wiping down work areas, and keeping bathrooms clean.
- Collaborated with team members to complete orders.
Education
HIGH SCHOOL DIPLOMA -
CHESTER COUNTY HIGH SCHOOL
HENDERSON, TN01.2022
Skills
- Workplace Efficiency
- Team Contributions
- Friendly, positive attitude
- Customer Service
- Food preparation
- Willingness to learn
- Payment Processing
- Cleaning and sanitizing
Timeline
Sales Associate
Hub City Hemp & CBD
06.2024 - 11.2024
SALES ASSOCIATE
RUE 21
07.2021 - 10.2021
CREW MEMBER / CAR HOP
SONIC DRIVE-IN
10.2020 - 04.2021
HIGH SCHOOL DIPLOMA -
CHESTER COUNTY HIGH SCHOOL