Open To Work
Jenness Drake
Maryville
Work Preference
Summary
U.S. Military Veteran with expertise in administrative operations and inventory control. Delivered impactful results through office restructuring, invoice tracking, and customer service, while also enhancing team performance in retail environments. Demonstrated efficiency in financial transactions and compliance, contributing to a cohesive and productive workplace.
Overview
32
32
years of professional experience
Work History
Cashier, stock clerk, Key Holder
DOLLAR GENERAL
Alcoa
11.2024 - Current
- Delivered customer support at retail location, enhancing shopping experience
- Coordinated receipt of merchandise and maintained accurate inventory records
- Managed daily deposits and completed required paperwork
Bookkeeping
MCGHEE BOOKKEEPING
Maryville
01.2022 - 01.2024
- Managed financial records using QuickBooks for accurate bookkeeping.
- Maintained accurate financial records for clients to support reliable bookkeeping.
- Supported tasks during tax season
- Supported time clock management and payroll processing for timely employee compensation
- Facilitated tax preparation tasks to ensure timely filing for clients.
Maintenance Mechanic
USPS ATLANTA
Atlanta
01.2014 - 01.2021
- Maintained machinery to ensure optimal operation and minimize downtime
- Inspected conveyor systems for off-track mail to maintain sorting efficiency
- Performed repair and upkeep on forklifts, pallet jacks, conveyors, and mail sorting machines, including electrical systems
- Acquired EWP certification to ensure safe operation of equipment.
- Engaged in training to enhance understanding of electrical safety protocols.
- Underwent CAT 1-4 training to improve electrical safety knowledge.
- Attended PPE training for electrical safety protocols.
- Learned basic volt meter operation during EWP training.
- Completed training on controlling hazardous energy procedures.
- Executed lockout/tagout protocols to prevent equipment accidents.
Operations Assistant Manager
Porteous Fastener/Brighton-Best
Santa Fe Springs
01.1997 - 01.2014
- Held positions including warehouse supervisor, dispatch, logistics, RF scanner operator, shipping manager, sales, and trainer, contributing to operational flexibility and staff development
- Supervised inventory operations for five consecutive years.
- Negotiated bulk shipping discounts with contracted carriers
- Created reports detailing inventory balances, cycle counts, and stock rotations by received dates
- Ensured all orders were pulled, selected, confirmed, handled, and shipped properly per company procedures; scheduled all overseas deliveries
- Ensured proper pulling, selection, confirmation, handling, and shipping of orders per company procedures; scheduled overseas deliveries to maintain timely logistics
- Oversaw special orders and after-hours, urgent shipping jobs
- Oversaw special orders and coordinated after-hours urgent shipping jobs to meet customer needs and enhance service reliability
- Contributed to various functions such as warehouse supervision and logistics management, supporting team success.
Public Affairs Specialist
US Army Reserve, 300th MPAD
Ft. Gillem
01.1995 - 01.1997
- Produced documentary on unit history, writing and editing script and filming to enhance public understanding of military legacy
- Tracked and reported on wounded, sick, and mortalities to media, ensuring accurate and timely information dissemination
- Wrote and edited press releases and produced radio and television news stories to effectively communicate unit activities and achievements
- Documented important moments through photography to support projects
- Participated in strategic missions and support roles during the Bosnian War
- Transported high-ranking officials, ensuring safe and timely travel
Education
Public Affairs / Radio & Television Broadcast
Defense Information School
Ft. Benjamin Harrison, INBachelor of Arts degree - Theater with minor in Spanish
Berry College
Mt. Berry, GASkills
- Point of sale operation
- POS system operations
- Cash handling
- Cash management
- Sales transactions
- Transaction handling
- Customer service
- Customer checkout
- Order processing
- Inventory management
- Inventory control
- Stock management
- Stock replenishment
- Supply ordering
- Training and onboarding
- Team leadership
- Supervising
- Sales expertise
- Upselling techniques
- Loyalty program promotion
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Multitasking
- Dependability
- Work ethic
- Professionalism
- Logistics coordination
- Receipt handling
- Drawer balancing
- Payment posting
- Invoices
- Transaction recording
- Data entry
- Accounting software
- Spreadsheets
- Excel
- Microsoft Office
- Word
- PowerPoint
- Outlook
- Social media
- Logistics coordination
- Equipment maintenance
- WMS
- ERP
- Radio Beacon
- RF systems
- Data automation
- Scanner operations
- Guest inquiries
- Customer relations
- Complaint resolution
- Cash collection
- Credit and cash transactions
- Money handling
- Product returns
- Exchanges processing
- Shrink reduction
- Gift card handling
- Records maintenance
- Basic math
- Reports and documents
- Pricing strategies
- Cash handling training
- Phones
- Organizational restructuring
- Training
- Complex problem solving
- Sales record management
- Transaction recording
- Sales transactions
- Upselling techniques
- Reports and documents
- Credit card processing
- Inventory control
- Professionalism
- Retail merchandising
- Work ethic
- Gift card handling
- Shrink reduction
- Exchanges processing
Profile Summary
U.S. Military Veteran actively seeking a mid or upper-level administrative, operations, inventory control opportunity. I have a diverse skill set, including office restructuring, invoice tracking and control, filing, and customer service; ground transportation, dispatch, and operations; writing and editing for broadcast and print. Retail experience, cleaning, Bookkeeping, Time clock, Maintenance mechanic, inventory control, & Receiving, General Software – Microsoft Office (Excel, Word, PowerPoint, Outlook), social media, customer service, upkeep of office equipment, ordering supplies, filing, bookkeeping, QuickBooks, Excel, Word, spreadsheets, writing, invoices, basic office IT, macros, phones, organization and restructuring, supervising, training., Inventory Programs – ERP, WMS, Radio Beacon, Extremely knowledgeable about RF systems, warehouse and fulfillment, and imports/exports., Helped Brown-Mackie school determine proper procedure for linking their student email to the IPAD Air used in all their classes., Ability to work at a rapid pace to meet tight deadlines., Administrative and Operations employee trainer., Set Branch Operating Procedures which were then copied by other branches., Takes initiative to improve processes, procedures, and efficiencies., Extremely efficient and detail oriented as well as creative, results-oriented, adaptable, flexible, and safety-conscious., Exceptional problem solver with strong ability to multi-task., Adept at strategic planning, shipment consolidations, and rate negotiations., Works well independently or in a team., U.S. Army Security Clearance – Secret, International High IQ Society, current member, Design and apply horror makeup for Halloween events, Valid TN veteran Drivers’ License, Volunteer with Cold Case Investigative Research Institute 2014, Netherworld Haunted House, Atlanta St. Patrick’s Day parade volunteer, 4yrs
Timeline
Cashier, stock clerk, Key Holder
DOLLAR GENERAL
11.2024 - Current
Bookkeeping
MCGHEE BOOKKEEPING
01.2022 - 01.2024
Maintenance Mechanic
USPS ATLANTA
01.2014 - 01.2021
Operations Assistant Manager
Porteous Fastener/Brighton-Best
01.1997 - 01.2014
Public Affairs Specialist
US Army Reserve, 300th MPAD
01.1995 - 01.1997
Public Affairs / Radio & Television Broadcast
Defense Information School
Bachelor of Arts degree - Theater with minor in Spanish
Berry College