Jennie Homer
Murfreesboro
Summary
Dynamic healthcare professional with extensive experience at TrustPoint Hospital, excelling in HIPAA compliance and patient scheduling. Proven ability to enhance service delivery through effective communication and meticulous documentation. Recognized for strong organizational skills and a compassionate approach, contributing to improved patient satisfaction and streamlined operations.
Healthcare professional prepared for administrative roles within medical settings, bringing valuable experience in patient interaction and record management. Known for reliability in team settings and adaptability to dynamic healthcare environments. Proficient in managing patient information, scheduling, and ensuring smooth communication among medical staff.
Experienced with patient data management and administrative support in healthcare settings. Utilizes strong organizational skills to ensure accurate record-keeping and efficient scheduling. Track record of maintaining patient confidentiality and enhancing communication among medical teams.
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
Hardworking Unit Clerk adept at scheduling appointments, managing transportation and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over [Number]+ years in the field. Looking for a dynamic new role with room for advancement.
Overview
12
12
years of professional experience
Work History
Unit Clerk
TrustPoint Hospital
07.2021 - Current
- Managed patient admissions and discharges, ensuring accurate documentation and timely processing.
- Coordinated communication between medical staff, patients, and families to enhance service delivery.
- Maintained electronic health records with precision, ensuring compliance with hospital policies.
- Assisted in scheduling appointments and procedures to optimize clinic workflow and patient access.
- Trained new clerical staff on hospital protocols and administrative systems for efficient operations.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Obtained and organized medical records for office visits and scheduled labs.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Charted vital signs and added telemetry strips to charts.
Medical Assistant
Women's Health Specialist PLLC
02.2018 - 07.2021
- Administered patient care and support during examinations, ensuring comfort and confidentiality.
- Assisted with medical procedures, maintaining sterile environments and adhering to safety protocols.
- Conducted patient intake assessments, gathering vital information accurately and efficiently.
- Managed electronic health records, ensuring data integrity and compliance with regulations.
- Coordinated appointments and follow-ups, optimizing scheduling for patient convenience.
- Educated patients on treatment plans and preventive care, fostering informed decision-making.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
CNA
Saint Thomas Rutherford Hospital
10.2013 - 02.2018
- Provided patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes to inform nursing staff of patient status.
- Assisted in the implementation of individualized care plans, enhancing patient outcomes.
- Collaborated with healthcare team to coordinate patient treatments and ensure continuity of care.
- Trained and mentored new CNAs on procedures, promoting best practices in patient care.
- Streamlined communication between departments to improve overall operational efficiency.
- Advocated for patients' needs, fostering a compassionate environment conducive to healing.
- Led efforts in infection control practices, contributing to safer healthcare delivery standards.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
High School Diploma -
Warren County High School
McMinnville, TNSkills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Chart updating
- Medical records maintenance
- Medical terminology
- Reception management
- Electronic charting
- Supply restocking
- Patient scheduling
- Records scanning
- Document management
- Documenting vital signs
- Retrieving medical records
- Discharge support
- Strong organization
- Phone reception
- Arranging discharges
- Unit administrative support
- Faxing orders
- Clerical support
- Time management
- Appointment scheduling
- Medical charting
- Administrative support
- Appointment setting
Languages
English
Full Professional
Timeline
Unit Clerk
TrustPoint Hospital
07.2021 - Current
Medical Assistant
Women's Health Specialist PLLC
02.2018 - 07.2021
CNA
Saint Thomas Rutherford Hospital
10.2013 - 02.2018
High School Diploma -
Warren County High School