Jennifer Frye
Lenoir City
Summary
Experienced healthcare professional with expertise in patient care, medical record management, and clinical procedures. Proven track record of enhancing patient satisfaction and loyalty through effective communication and empathetic interactions. Skilled in supporting office operations and collaborating with medical teams to ensure efficient task completion and high productivity.
Overview
20
20
years of professional experience
Work History
Registered Medical Assistant
The Skin Wellness Center
Knoxville
07.2013 - Current
- Coordinated patient intake and managed medical records for efficient processing.
- Prepared exam rooms, ensuring compliance with sanitation protocols.
- Supported dermatology procedures by preparing instruments and assisting physicians.
- Educated patients on skincare routines and post-procedure care instructions.
- Managed appointment scheduling and maintained clinic calendar efficiently.
- Conducted vital sign checks and accurately recorded patient information.
- Handled inventory management for medical supplies, ordering stock as needed.
- Maintained clinical records in accordance with HIPAA regulations.
Medical Assistant
Premier Surgical Associates
Knoxville
08.2010 - 07.2013
- Documented patient medical histories to maintain comprehensive records.
- Educated patients on pre-operative instructions and post-operative care for improved recovery outcomes.
- Administered injections, medications, and treatments per physician directives.
- Changed wound dressings to prevent infection while monitoring healing progress.
- Addressed patient questions and concerns through effective communication.
- Supported administrative tasks like filing and data entry to enhance operational efficiency.
Medical Assistant
Farragut Walk In Clinic
Knoxville
03.2006 - 04.2010
- Facilitated patient examinations and procedures for healthcare providers.
- Coordinated appointment logistics and managed patient scheduling effectively.
- Administered injections, medications, and treatments per physician directives.
- Measured vital signs and gathered medical histories to prepare patients for examination.
- Executed administrative tasks, including filing and data entry, with high efficiency.
Education
Associate of Applied Science - Medical Assistant
National College
Knoxville, TN05-2006
Some College (No Degree) - Nursing
Roane State Community College
Harriman, TNSkills
- Patient record management
- Office scheduling
- HIPAA and OSHA compliance
- Clinical support procedures
- Vital sign monitoring
- Medical terminology expertise
- Leadership skills
- CPR, AED, and First Aid certification
Timeline
Registered Medical Assistant
The Skin Wellness Center
07.2013 - Current
Medical Assistant
Premier Surgical Associates
08.2010 - 07.2013
Medical Assistant
Farragut Walk In Clinic
03.2006 - 04.2010
Associate of Applied Science - Medical Assistant
National College
Some College (No Degree) - Nursing
Roane State Community College